Did I not read my service agreement with DTV correctly? I didn't realize that I needed to post complaints in the issues forum. I think there has been enough "whining" by others where if DTV cared (and I am not saying they don't) they would know by now. I did not need to pile on and say "yea, me too." Just to be clear, I did not say that your description of your experience was inaccurate. So, there is no need to defend yourself. I just didn't think that calling someone's complaint about the unit as "whining" was unnecessary. It seems to me that all you CE guys are more often than not defending DTV, their hardware and their software. Maybe if I was in the club I'd do the same, but I just sense a bit of bias. I never felt this way when things were being discussed in the TiVo forums. P.S. Full disclosure. I've been a customer of DTV for well over 15 years. I love the system and have supported them for all these years. But when their hardware lags in quality I call it like I see it. There is no reason why it should be difficult to change channels. And too many people have that issue.