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Why my brother left DirecTV for UVerse

Discussion in 'DIRECTV General Discussion' started by Lord Vader, Nov 20, 2009.

  1. kstefanec

    kstefanec AllStar

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    TimeWarner cable internet- $59.99 20M down, 1M up.
    DirecTV Sunday Ticket.
    'Nuff said.
     
  2. dhines

    dhines Godfather

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    just signed up for the U200 and internet. i can't tell you how happy i am to get rid of time warner internet cable . . . until uvrse, time warner cable was the only high speed option for my area.

    i never thought i would say this but, THANK YOU AT&T!
     
  3. mcmattyo

    mcmattyo AllStar

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    AT&T is to cheap to upgrade most areas to run U-verse. They spend all their money advertising and sponsoring everything there is instead of putting it to really upgrading their networks. I work for them I know! Too bad the FCC approve the mergers a few years ago AT&T is just about greed!
     
  4. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Here's another reason why my brother doesn't regret leaving DirecTV: the availability of the NFL's Red Zone channel on UVerse. If you thought that channel shows just a team's brief appearance in the Red Zone, guess again. While watching Sunday's games on UVerse, my brother tuned to the Red Zone channel, and to my surprise, we watched good portions of a few teams' whole games, and not just when they were in the red zone. We watched most of the 4th quarter of the Eagles game, including its ending.

    As my brother rhetorically asked me, "Why would I want to pay $300 or more when I can get almost the same thing at no charge through the Red Zone channel?"

    My brother further opined that DirecTV's exclusivity for the NFL Sunday Ticket was significantly lessened by the availability of the Red Zone and similar such "features" to non-DirecTV customers.

    I actually agree with him.
     
  5. wingrider01

    wingrider01 Hall Of Fame

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    verify they are not recievers that pull and record to the central dvr. What you describe is standard. Sister has 1 DVR in the living room and 3 remote recievers in the other rooms
     
  6. PCampbell

    PCampbell Icon

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    Uverse only needs one DVR to do 4 TVs and the service is good but the DVR dose not as of the last time I used one have all the features like DLB. Also uverse has the fastest channel changes out there, but HD PQ and around here 2HD streems is a killer for me. That said if I had to drop Directv I would go to ATT.
     
  7. bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    Most likely it's the standard install which is one whole house DVR and receiver boxes at the other TVs. Those boxes in the other rooms act just like DVRs but are pulling in TV streams thru MRV from the whole home DVR. But the way it's all integrated it may seem to be their own DVR but they aren't. It is pretty slick.
     
  8. jpl

    jpl Hall Of Fame

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    I don't want to enflame things here, and I'm not a U-Verse customer, and I have no reason to doubt the OP on this, but what I'm reading about the set-up contradicts all other information that I've read about U-Verse. For example:
    http://www.uverseusers.com/index.php?option=com_openwiki&Itemid=36&id=faq#hardware

    Granted this isn't an official AT&T site, but seems to be pretty popular among U-Verse customers (I see references to it alot on other forums). Take a look under Hardware. The lowest package (U100) doesn't come with any DVRs. All other packages come with one whole home DVR. Nowhere does it say that there's a package that allows for more than one DVR. Next, take a look under where it asks the question of 'Can I convert one of the regular STBs (set top boxes) into a DVR (digital video recorder)?' The answer, in effect, is 'no'.

    This conforms with my understanding of their architecture. You're not able to get a second DVR if you wanted one. Next, in terms of the HD streams... again, whether you're talking FTTN or FTTP areas, U-Verse works the same way. That is, even if he's in an FTTP area, he would still be limited by the number of HD streams going to his house.

    Why? Because there are very few such areas, and they're served by local offices that also serve FTTN areas. That's why. The control of the programming feed is very much like a SDV set-up. The feed comes not from the VRAD directly, but from the equivalent of their cable office (I forget what they call it, but it's analgous to a cable office).

    I know they're working on 3 HD feeds in some areas, if you're really close to the VRAD, but I don't believe it's out there yet... nevermind 4 HD feeds. Again, I have no reason to doubt the OP, and it's possible that his brother lives in an area that has a very unique U-Verse configuration (I have FiOS and I know that Verizon experiments with upgraded archictures in some areas - e.g. here in PA we were among the trial markets for GPON service). But realize that what the OP saw is NOT the standard configuration for U-Verse by any stretch.
     
  9. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    I have no idea what the norm is, but considering my brother seems to have contacts in many fields, I wouldn't doubt that his setup is a tad more advanced than the average UVerse customer. Just reporting what I've seen first hand.
     
  10. jpl

    jpl Hall Of Fame

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    Understood... that's why I said that I don't doubt what you wrote. I don't. I believe that your brother has the setup that you said. It's just that, in case anyone is thinking of going with U-Verse and they have an expectation that they'll see the same thing. From my understanding, they won't. Although, U-Verse has extremely high customer satisfaction... there has to be some reason for that.
     
  11. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    I agree. As far as UVerse' customer satisfaction goes, I'd chalk part of it up to the lack of knowledge as to what's out there. In addition, when compared to cable, UVerse looks like a technological wonderment.
     
  12. Jeremy W

    Jeremy W Hall Of Fame

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    It depends on your reasoning for getting NFLST in the first place. If you're getting it only to flip around to interesting games, then obviously NFL RedZone is a perfectly suitable replacement. If you're a displaced fan who wants to watch all of your team's games, NFL RedZone doesn't even come close to replacing NFLST. The bottom line is that there are very good reasons that NFLST exists, and NFL RedZone has little to no impact on most of those reasons.
     
  13. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    My brother's in the former camp while I'm in the latter, which is why I have subscribed to NFLST since its inception and will continue to do so, provided its price doesn't get out of line.
     
  14. RACJ2

    RACJ2 Hall Of Fame

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    Not sure that it hasn't already gotten out of line. They just know that some of us want it bad enough to pay the going rate (and some of us just ask for credits ;)).
     
  15. Herdfan

    Herdfan Well-Known Member

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    Teays...
    Or live in a market without a team, but are force fed a diet of regional games that you have no interest in. We get nothing but Bengals, Steelers and Redskins. That gets old very quickly. I have had ST since I got D* back in 1994.
     
  16. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    That's one of the main reasons I have ST--because as a STEELERS fan living in the Bears market, I wouldn't otherwise get as many Pittsburgh games.
     
  17. Jan 2, 2010 #117 of 194
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Well, I'm home now (where it's some 60+ degrees colder, dammit!) and I have to admit that I am very impressed with UVerse. While the limitation on number of DVRs in one's household per your guys' explanations is an issue with me, the entire quality and operation of my brother's setup is impressive.

    First, he does get more than 3 different HD streams simultaneously. I verified that myself when I challenged him on this. Second, the response of the units to my entering remote commands absolutely and unequivocally blows away DirecTV's HR2Xs, hands down. I can't figure out where some folks here get this slow responsiveness from, because when I press a channel button on a UVerse remote, it instantly tunes to it. Not even a millisecond of lag time. In fact, it happens so quickly that I caught myself more than once looking at the TV wondering how come the channel had not changed yet when in fact it did. I was just to slow to notice!

    The PQ of the HD channels, including ESPN, ESPN-U, and WGN America was outstanding! Sharp, crisp, clear--everything one would want in an HD signal.

    As far as the limitation of number of HD recording hours, my brother has two kids, ages 8 and 11. They don't record much, and neither do my brother and sister-in-law. Consequently, they don't find it an issue. This would be a problem for those UVerse customers who obviously did a lot of recordings.

    Lastly, his Internet performance is also excellent. He likes it better than his previous Comcast service.

    If I had to grade UVerse overall compared to DirecTV, I'd give them a solid A-. Moreover, with one being able to replace the hard drive in their DVR with a larger one, I would give serious consideration to switching from DirecTV if and when it ever came to it.
     
  18. Jan 2, 2010 #118 of 194
    Araxen

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    This month's consumer reports graded Uverse better than Directv. Uverse was #3 and Directv was #4. Rounding out the top was WOW #1 and Verizon #2. Comcast was at the bottom of the list.

    The only thing that I wouldn't like about Uverse is the maximum amount of recording at once. I live in a very recording intensive household and it's more than likely a deal breaker.
     
  19. Jan 2, 2010 #119 of 194
    BKC

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    Surely you are mistaken. ;) :lol:
     
  20. Jan 2, 2010 #120 of 194
    mishawaka

    mishawaka AllStar

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    my contract is up in october 2010. after that, im following your brother.

    heck, even comcast is starting to blow DTV out of the water as far as HD offerings, in the bigger metros.

    but thank god we're getting 3d HD :nono2:
     

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