It is what it is , but i got to thinking of why are they charging for mrv? I am on unsupported, ran all cat 6 myself, using my own network switch and connecting through my own internet service, and watching it on boxes i am already paying a leasing fee for.There isn't a charge for connecting a ethernet to a dvr for use without mrv. I am just not getting where the expense is to have to charge for mrv and the only thing it allows me to do is watch the drv recordings on my non dvr h21 connected to my own network.I still have 3 other h20's and cannot get mrv on them.( no ethernet on those). They will not send me refurbed 21's for those whenn 2 of them fried so i could hook mrv in those rooms unless I upgrade. I have the premier package and am at 180 a month and starting to think about dumping Direct and going to a Netflix setup. Already have the locals hd on over the air. Just don't see the value in it anymore.