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Why won't Direct TV refund Hot Pass, after we have been duped?

Discussion in 'DIRECTV General Discussion' started by bonkthat, Mar 1, 2007.

  1. qnzryk

    qnzryk New Member

    Jun 3, 2008
    I'm not sure what is going on here. I have read several of the replys regarding hotpass. I have had it since it's inception. Other than a few screwups with the car number and driver, like last week Tony Stewart was marked as 18! I have had no problems. My husband listens to Mark Martin on the sound only channel and he says he get the hotpass comments, drivers team communications and yes the commercials.

    I choose a specific driver to watch, so on commercials I just switch to the team communications. That way I can hear what is going on during the commercials, including cautions. I think this is a user issue at this point. If you had hotpass last year they did change some of the controls, but I just played with it until I found what worked for me. Over all I am very pleased with what I get for my money.

    I have one complaint, do the people of Jr. Nation pay the same amount of money for hotpass that I do. They get to watch their driver every week. I have to wait for Tony Stewart, which amounts to about 4 or 5 races a season. Does that seem fair?

  2. jimb726

    jimb726 Icon

    Jan 9, 2007
    Unfortunately for you, since JR is the most popular driver on the planet, he is going to be on the Hot Pass every week simply because he has more fans willing to pony up the cash for the package.
  3. Tom_Oliver

    Tom_Oliver Godfather

    Jan 4, 2007
    This thread is over a year old. What you are seeing now is not what we were commenting on.

  4. man_rob

    man_rob Hall Of Fame

    Feb 21, 2007
  5. bjlc

    bjlc Icon

    Aug 20, 2004
    directv consistently false advertises their sports programing.

    what I cannot fathom, is that posters here DEFEND this action. They out and out LIE and then when you don't get what is promised, posters here rise to defend D* to the hilt. Unbelievable.
  6. JeffBowser

    JeffBowser blah blah blah

    Dec 21, 2006
    I don't know if it is so much defending DirecTV as it is questioning if you truly understood what was being offered. Folks have a way of forgetting to read the print - commercials are not the full story, for any company. Just because you don't like how something was implemented doesn't mean you were lied to - I see this everyday in my business, people call me all puffed up over some perceived issue, and it turns out it was all in their head. Take a case from just this morning - he called me ranting and raving that my software wasn't connecting. Turns out his students were pulling the ethernet cable out of the PCs. He wanted a refund because I advertise that we block students from doing bad things to their computers. He failed to see software cannot stop physical actions, so blinded was he by his self-righteous rage.

  7. Herdfan

    Herdfan Well-Known Member

    Mar 18, 2006
    A noob dragging up an OLD post. Move along here folks....nothing to see.
  8. highheater

    highheater Legend

    Aug 30, 2006
    I don't know. Would I have been surprised to see commercials on MLB mix channel instead of game audio? How about advertising inserted into the programming guide? There really are no limits to what Direct TV can choose to do. They can modify their end of the deal any time they choose. And people who question it, get the company line from defenders of the faith here. The amazing thing is that some would actually take that as a compliment.
  9. JLucPicard

    JLucPicard Hall Of Fame

    Apr 27, 2004
    Sir, I admire your attempt (you beat me to it, actually)!

    The problem is, as much as people rail about people defending DirecTV on this site, there are also people who will take the opportunity to resoundingly voice their displeasure with DirecTV - even if it means mounting that soapbox on year old material that likely doesn't even apply today. :nono2: :nono2: :nono2:
  10. upnorth

    upnorth Godfather

    Jun 21, 2006
    So what's the problem she obviously seen something that was of interest to her and posted an opinion and a question.
    I thought thats what this forum was all about.
    If they do not want users to reply to old posts they should close them at least her post was on topic unlike yours.;)
  11. highheater

    highheater Legend

    Aug 30, 2006
    Believe me there is enough to rail about given the current level of service we don't need to look for one year old problems. Look at the top of this thread.

    The real issue is how the same problems recur in slightly different forms.

    Unexpected advertising on hot pass last year.

    New advertising on guide today.

    Commercial audio on MLB game mix tomorrow?
  12. Herdfan

    Herdfan Well-Known Member

    Mar 18, 2006
    Exactly. Last year it was them placing commerials on during pit stops making sure you didn't hear the conversation between driver and crew chief.

    This year they are inserting long periods of silence that accomplish the same thing.:lol:
  13. Inches

    Inches Godfather

    Jan 5, 2005
    I change the audio when riding to just crew audio. No talking heads and no commercial audio, just driver and crew.
  14. TigersFanJJ

    TigersFanJJ Hall Of Fame

    Feb 17, 2006
    Except when they decide to do what is quoted below. Then you get nothing.


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