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Will A 722k Replaced With A 722k?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Jim148, Jan 30, 2012.

  1. Jim148

    Jim148 Godfather

    Jun 22, 2004
    I am still having trouble with my 722k. If I request a replacement, am I still at risk that they may send a 622? I only want a 722k, so this is critical for me since I have the over the air module installed in my current 722k.
  2. eichenberg

    eichenberg Legend

    Apr 3, 2003
    THey sent me a replacement 722k.
  3. BattleZone

    BattleZone Hall Of Fame

    Nov 13, 2007
    Chances are about 90+% that you'd get a 722k, but there's still a chance that you could get a 722. These days, other than rare exceptions, 622s are only being used to replace existing 622s. Most 622s that are being returned are dead and not worth fixing.
  4. barryaz1

    barryaz1 AllStar

    Feb 5, 2007
    I've had two replacements over the past few years, and they've all been 722k's. Just do not accept anything but. You do how to move your OTA module yourself, BTW
  5. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    Jan 6, 2011
    We replace receivers with their same model (except when the receiver is obsolete). A 722k is replaced with a 722k. On an equipment upgrade, we wouldn't be able to guarantee one model over the other, but replacements will be the same model.

    If you need help getting a replacement, send me a PM with your phone number or account number and I can get you taken care of.

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