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Discussion in 'DIRECTV General Discussion' started by bigbrother52, Jun 21, 2010.
Search is your friend.
Multiple thanks :lol:
Pardon my ignorance Tom if you meant a soft drink or something or are otherwise kidding about having "tall cold ones" in supply for installer visits, but are DirecTV installers really permitted to drink while between install jobs?
Mine are always non-alcohol.
I am not a teetotaler-yet, because I like cola's so much better, I rarely have anything here other than soft drinks.
Edit: and I completely understand I left it open for confusion. Happy to clarify.
I apologize for not responding sooner (I forgot to follow this thread). I suspect that you already know more than the installer
The HR24 will work with a Sidecar dish (I have a Sidecar with a SWM5 and HR21, H24 and HR24 receivers). Without a SWM, you need to have 119 for some of the guide data, but with a SWM it always comes from 101. In the satellite setup screen, there is no "sidecar" entry, but you can pick Slimline 3 or Slimline 5, with or without SWM.
I think this post is awesome
When I had my SWM/DECA install done they didn't even say anything about my old sidecar dish, and it's still there now.
Well, if you're looking for a Slimline, My friend is moving out of his apartment this week and I'm inheriting his slimline on a tripod. I'd be more than happy to send the dish out if you'd cover shipping. The LNB is a SL3 if I recall, he only had a DVR and an HD box, so it's not SWiM, but it is a SlimLine dish...
See this, everyone is willing to go just a little bit out of their way.
Except for my local DirecTV installation company, the folks who should be!
While I appreciate this grand gesture from a complete stranger, if I have to bear any of the installation costs, I just as soon pay for a SWiM device and only do work on the ground floor.
But thank you very much.
Remember Tom is in Utah.... We aren't allowed "those" type of cold one's here! :nono2:
Oh I realized that, but just didn't want to stereotype that simply because one resides in SLC they must therefore be Mormon or otherwise subscribe to their tenets
It's all good. I know many people who imbibe and I also know not to offer alcohol to thems on duty--at least in the US.
Other parts of the world need to hurry up and get DIRECTV. Then I'll see what I need to do for installers there.
Gotta say with my own personal experience with Ellen's office I look forward to hearing how this one is handled.
For the OP you should be teaching the local installers sir.
Well, thank you but I am really fine just sitting with a remote control in front of the TV and look forward to the time when I can forget about griping on the internet and go back to doing just that.
I've written some things to say to Ellen but since it is already late on a Friday I've decieded not to send anything untill late Sun. night/early Mon. morning, so it doesn't get lost in the weekend shuffle.
DirecTV has responded to my e-mail.
A very nice and soft spoken woman from Ellen's office suggests I find a local installation company who would perform the work I need and then submit an estimate to their office. If acceptable, some sort of credits would then be applied to my account in an effort to have me compensated.
All I have to do now is find an authorized DirecTV installer and have him come out here and take a look at what needs to be done.
Looks like this whole process my take a bit of time but so far it does not look like it will be impossible to accomplish.
Anyone have an Authorized DirecTV company that they would care to recommend in New York's Mid Hudson Valley?
She wants me to get this rolling in a timely manner so, the question above still stands! ANYBODY????
I googeled Authorized installers Mid-Hudson Valley NY and I only really see one installer and he hasn't called back, so, anyone have a list or a connection with a good guy??
You might want to find the thread for your area at http://www.avsforum.com/avs-vb/forumdisplay.php?f=45 and ask there also.
Did you also check at http://www.directv.com/DTVAPP/global/findRetailer.jsp?assetId=1400028 ?
Hadn't checked either of those links, I thought Google or the phone book were going to be my best bet.
Thanks for the info.
I didn't think that it was even possible for my experience with this non-install to go even more wrong then it already has, but now it has gone from bad to worse.
DirecTV has now taken the money right out of my bank account for this non-installation.
And this is after I mention in my letter to the Office of the Vice President that my on-line bill still reflected the installation charge for the order that the installer had canceled!
I am sure that next month they will credit my account for this latest error, which as I mentioned, had already been brought to their attention, at what is supposed to be the highest levels.
But I was so hoping this situation would have been avoided by reaching out to them before it was too late.
So now, I'm still expected to pay the up-front costs of this upgrade to some Authorized dealer/installer and on top of that I still had the privilege of paying for a job that was never done to begin with. Why not add insult to injury?
At this rate, they will be crediting my account for a period time that only g-d (and DirecTV) knows the duration of.
Of course it's a holiday weekend and no one will be available to even complain to, except for you folks.
Please, no lengthy responses here about the evils of auto bill-pay. I think we are all well aware of what can happen when things go wrong, pehaps now just a bit more aware. Auto bill-pay is only the latest wrinkle in this fiasco and only a small fraction of the problem.
Wow good luck with getting this straightened out. D* can at times be very slow refunding money.