Wireless Joey Authorization linked to another account

Discussion in 'Hopper System Support Forum' started by rich s, Feb 14, 2018.

  1. rich s

    rich s New Member

    Feb 14, 2018
    I recently purchased a wireless Joey and a wireless Joey Access Point on Ebay. It was advertised as new, but when I got it up and running and contacted Dish for authorization, I was told it was linked to another account and couldn't be authorized until it was de linked from that other account. Obviously the equipment sold to me was not new.

    I have a Hopper with Sling receiver and it appeared everything was working fine except the final authorization. My question is do I need to buy both a new Access point and a new wireless Joey or is only one of the units linked to the old account and I can buy only the one I need, not both.

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