Woe is me. Installer

Discussion in 'DIRECTV General Discussion' started by cantrellswire, Jan 19, 2008.

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  1. CrazyforYeshua

    CrazyforYeshua Legend

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    Feb 23, 2008
    I don't think it's illegal for them to withold it, but they have to prove it isn't accounted for(the receiver).If you can prove it was returned and installed, they have to refund the money to you.
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    You're not way off. You got it right on the button.

    Rich
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    You can't believe how much you sound like a friend of mine. Weren't for bad luck he'd have no luck.

    Is that job you have now an hourly rate job with benifits or as a subcontractor? Different rules apply.

    Rich
     
  4. cantrellswire

    cantrellswire Mentor

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    Jan 4, 2008
    Well, I finally got paid. However, it has happened again. Another sub contract company under Mastec (Advanced Technologies) is failing to pay. $1,085.00

    I'm going to start a new thread with complete details about how Mastec and their subs work. A lot of people who can't fight back are getting screwed including DirecTV customers who don't even have a clue.

    I’m gathering all my data and I will include pictures. I’m going to have a full story on here by the 25th.
     
  5. HDTVsportsfan

    HDTVsportsfan Active Member

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    Nov 29, 2005
    And the plot thickens. We'll be waiting. Glad you at least got paid once.
     
  6. joe diamond

    joe diamond Hall Of Fame

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    Feb 28, 2007
    The surprise with MASTEC is that they are still around. I concluded that their satellite operation was a small part of a bigger corporation. I have had three contacts with MASTEC subs and none has worked.

    Similar story with DirectSatUSA.
    Passed on doing it again with Ironwood.

    It is like hitting yourself with a hammer. If you stop it feels better.

    Illegitimi non carborundum!

    Joe
     
  7. tnedutsatu

    tnedutsatu New Member

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    Apr 13, 2008
    I saw this forum in searching for some kind of leverage to use against my company. I read the OP's thread and I'm sort of going through a similiar scenario. My reply is more geared to people who have been in the field. I currently work with a company in the Dallas / Ft. Worth area who subcontracts through MasTec Advanced Technologies. I've done some custom work that has been processed by credit card. I called into MasTec's dispatch support to give the credit card info and even got a confirmation number for the transaction. It has been over 2 months since I did the jobs, and I still have not seen a dime from the custom work I've done. I got paid for the job...but not the custom work. Everytime I've spoken from someboday at my company and ask them what is going on, they tell me that MasTec has not paid them. "We are waiting for them to pay us, so we can pay you." Does anybody know anyone at MasTec (Ft. Worth, TX) that can help an independent contractor get some information so I can get paid? Maybe verify the company I work with has been paid for those custom charges and they are withholding it from me? Also, I've seen some deductions from my most recent check. For the first time in almost a year, I have three (3) chargebacks. Two of the three are from the same customer. The explanation I was given was that there were 2 service calls generated after I had been out there. That is curious because MasTec has a last man on policy where the last technician out is now responsible for the whole directv system. If there is a problem within 90 days (and the customer calls DirecTV, not the company you work with) of you being out there, then the company incurs a chargeback and they pass the savings on to the independent contractor. If there were in fact 2 service calls, I can only be responsible for it once and thus, charged back only once. Even the whole chargeback is suspect because I called the customer and she stated I was the last man out there...that noone else has been to her house to do a service call. I have asked my company to give me some evidence with respect to the chargebacks and they told me they don't release that information to technicians and that it is only for their records. I'm starting to have some bad feelings about the ethics of my company and DirecTV. I've respectfully wrote my company a letter to give me some evidence about the chargebacks and stated that this is a matter of money and principle. We do all of these tasks to get paid for a job. However, when my company wants to take money from my check, not documents or explanation is required. I'm looking for leverage...just short of a legal remedy right now. Does anyone know where an independent contractor on a 1099 basis can get some help? By the way, I feel for the OP. I've been there...I'm currently there.

    Tnedutsatu
     
  8. tnedutsatu

    tnedutsatu New Member

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    Apr 13, 2008
    Please let us know where that new thread will be about the pictures and stuff. I'm very interested to see where this will end up.

    Thanks,

    Tnedutsatu
     
  9. woodybeetle

    woodybeetle Legend

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    Feb 27, 2008
    Sorry to hear your pain. I hate to admit it though, Mastec will be around long after we are gone. They are paid well to fulfill the installation contracts for D* and that is it. They do not care about gas prices, copper prices, custom work, leins, or anything else other than profit. This is a capatalist society and Mastec can and does routinely find techs that will work for less, adds new paperworkroutines to try to figure out, weird backcharges etc,etc,etc,etc,etc.
    I wish you all the luck in the world, but I offer this advise. Do not work as an installation technician, get more training, go commercial, it will benefit you ion the long run. We havent touched a standard residential install in 4 years. The only residential installs we do are the ones with the 50in plasma, sorround sound, wall fishes, custom wiring.
     
  10. joe diamond

    joe diamond Hall Of Fame

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    Feb 28, 2007
    Exactly,

    I should have jumped sooner.

    Joe
     
  11. cantrellswire

    cantrellswire Mentor

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    Jan 4, 2008
    They got me for $1,085.00

    They're flat out not going to pay. I'm working with a dealer now doing high end installs and HughesNet. I haven't done a service call or upgrade in a month. I was going to go all out and create a website about these losers revealing how they operate but it wouldn’t be anything new. I’m letting this one go. I provide excellent service to my customers. I know where I am going. I don’t have to cheat anyone to make a living. The only thing I’m doing is letting people know about it on local mediums so new techs can’t get screwed.

    I provided great work. Laser leveled outlets with cut in wall boxes. No drill and pull outlets. Clean cut professional look. I did all my paperwork properly. I covered other people’s routes when they took off. And they didn’t want me because they couldn’t screw me. They got my last check and that’s all I’ll let them have. I don’t want to waste my time thinking about it anymore. It brings me down and kills my attitude. I’m on to bigger and better things.
     
  12. shearerluck

    shearerluck New Member

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    Apr 15, 2007
    Ive worked for Mastec for a couple of months now. It is the most unorganized company that i have ever seen. First off, dont ever do custom work for Mastec, you wont be paid for it. B, they complain about gas usage in their vehicles, but then have you drive for an hour to watch a video on how to put on a connector. Three, they hire unqualified workers and supervisors that know less than the CSR's

    This only applies for the Orlando office, but I can imagine its a nationwide issue also.

    Please D* buy out Mastec (Advanced Technologies) next.:rant:
     
  13. GLJones

    GLJones AllStar

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    Feb 12, 2008
    I had DirecTV installed a couple moths ago in Orlando and the tech was top-notch.

    Jerry
     
  14. hogon41

    hogon41 Cool Member

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    Nov 21, 2007
    Its not just in Orlando, the Raleigh office has similar issues.
     
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