WTF is going on? HELP

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by I WANT MORE, Dec 22, 2018.

  1. ericknolls

    ericknolls Member

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    Aug 18, 2013
    New York,...
    A little fact I omitted - you said you have an HR54. Guess What? I have an HR44. Go figure! So sir - you are not going crazy or losing your mind. It is a DIRECTV satellite problem.

    Sent from my XT1609 using Tapatalk
     
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  2. I WANT MORE

    I WANT MORE CowboySooner

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    We are going to test it in the AM. I’m going to have her run her bath without turning on the light.
    Didn’t want to test it this morning and screw up my football.
    Also, the tech is scheduled for tomorrow morning so if I get a 775 he can see it for himself.
    I will make sure he updates the power inserter to the newer, more powerful one.
    On a side note, the water heater is gas.
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Anyone want to guess what 775 comes from?

    hint lack of 2.3 MHz signal
     
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  4. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Santa's sleigh making a test run?
     
  5. I WANT MORE

    I WANT MORE CowboySooner

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    Does this help ameliorate my issue?
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    Yes, it is about the signal getting thru to the LNB and not just the power. Lots of 775 errors are caused by loose or corroded connections in the coax line.
     
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  7. carl robbins

    carl robbins Member

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    Sep 5, 2018
    Portland oregon
    Get a cyber power ups from amazon and plug your dvr and power inserter into that. It will fix and noise or voltage issues. It fixed mine.
     
  8. ericknolls

    ericknolls Member

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    Aug 18, 2013
    New York,...
    I would think if that was the case - the installer would take the coaxial cable and test it with some type of meter that measures the signal. I saw the the installer run two tests on the tv. They came back - install was successful. If something was wrong the test would have failed. I observed what he was doing. But, at any rate, there is an underlying problem with the signal. I can't figure it out. It is for DIRECTV to figure out. We shouldn't be guessing what is wrong.

    Sent from my XT1609 using Tapatalk
     
  9. makaiguy

    makaiguy Icon

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    ... unless this is a home with multiple water heaters and the basement one is a seldom used on demand one with no tank that must be kept warm. But even if true, I can't fathom how this could create the error.
     
  10. I WANT MORE

    I WANT MORE CowboySooner

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    Nope. One standard gas water heater.
     
  11. I WANT MORE

    I WANT MORE CowboySooner

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    Oct 3, 2006
    Northern plains
    HR54 is in the office upstairs.
    Power inserter is in basement just inside where SWiM is on exterior of house.
     
  12. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Connector, bad cable are most likely causes. Bad LNB, bad power inserter also, except LNB has been replaced (but that doesn't mean it couldn't still be the LNB).

    Installers do have a test meter that should allow them to measure signal, However that may well not identify a poor connector someplace, especially if it is an intermittent problem.

    It is not the satellite, or there would be 20 million or so people complaining, rather than 2 or 3. You can't have a satellite problem that effects less than an entire market area (spot beam area), which is going to be in the hundreds of thousands of subscribers (or more).
     
    Rich likes this.
  13. slice1900

    slice1900 Well-Known Member

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    By "SWIM is on exterior" you mean the splitter, right? You said you have a reverse band LNB, so there is no external SWM.

    I agree with those saying it is probably a cable/connector, likely the one on outside of the house, I just don't understand how it is connected to your wife taking a shower. Does the exhaust fan blow on the coax? Maybe the moist air from when the shower is running along with the fan is getting in where there's damage? That's all I got.
     
  14. I WANT MORE

    I WANT MORE CowboySooner

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    Yes, splitter.
    No exhaust fan being used.
    When she decides to get up this morning I am going to have her run her bath without turning on the light and see if it triggers.
    That's all I got also.
    Hopefully the tech can figure it out this morning.
    I'm hoping that replacing the power inserter with the new, more powerful one will fix the problem.
     
    jimmie57 likes this.
  15. texasbrit

    texasbrit Well-Known Member

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    can't be a satellite problem. A 775 has to be caused by something in your equipment. It's nearly always a power problem.
     
  16. I WANT MORE

    I WANT MORE CowboySooner

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    In looking at what I am referring to as the power inserter it says to only use with a SWiM8 or SWiM16 switch.
    I was using a SWiM16 but He removed that when he upgraded me to a Reverse Band LNBF.
    Could that be the issue?
     
  17. compnurd

    compnurd Hall Of Fame

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    You can’t run bath water outside of your wife’s bath time??? Seems like something you could have tested two days ago
     
  18. I WANT MORE

    I WANT MORE CowboySooner

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    Have on numerous occasions.
    I also like to WATCH tv so don't want to screw it up all day.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    That's rational. D* doesn't do rational very well. I'd be doing everything I could to fix that problem. Waiting for D* to fix something is an act of futility...I think. I don't think you're wrong in what you expect from them, it's just frustrating to wait for them to fix anything.

    Rich
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    If that was an electric water heater it would still be a stretch to think it would affect his system in this way. He has a gas water heater, no way that causes this.

    Rich
     

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