I have been in the company 4 nearly 6 years, i have all the tools and even the fancy ones to get the job done right all out of my pocket, I represent the company like if it was my own. I hear every day that the company is doing awesome in south america and in north america, reted number 1 for 12 years and that im the most important person, we r the back bone of dtv, then why in the hell do i make less now? cant charge for a ppole mount... who digs the hole? yup dtv says its a inconvenient so i cant charge for a pole.... every time they need a couple dollars thay take it out of my wallet, WHY? nearly 6 years and i make the same amount? gas is going up to boo coo dollars and i still only get 15 per job? they wonder why we voted in a union? they tell us that if we go non union and they will give us the premier programming for free, sorry im not selling my soul for that, ten about a month ago we we we struggling and the dtv bill got high, i just wanted to make a payment arrangement but the CSR wiped out my bill and said dont worry about my past due.... hell yea it was great, i felt like they cared... today i get my email that i have nearly 500 dollar balance? WTF??? i have the email to prove what happened... i find out that it does count for hsp accounts.... whats the big difference, IM THE BACKBONE!! But u insist that lower pay and more to do on the job is the answer, and u wonder y the new techs cut conors and do a crappy job, u get what u pay for... just saying. It must be easy to sit in a office and make changes that dont effect you. if i didnt love the work i do and passionate about my work i would go somewhere else but now in this economy where else can i go? Back bone?...no....mud on the bottom of boots is more like it. the company is doing so well, how about sharing the wealth with the PEOPLE WHO MADE IT 4 YOU???????