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Yikes! Massive guide data glitch just happened

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by cartrivision, Feb 11, 2009.

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  1. Feb 11, 2009 #81 of 153
    turey22

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    Thats weird than...i thought it was the NR cause htey had the NR in the PT zone. Thats why i asked.
     
  2. Feb 11, 2009 #82 of 153
    apabruce

    apabruce Cool Member

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    My HR21-700 rebooted yesterday to 02ca, but everything we watched last night were recordings from last week, so I did not check the Guide or the To Do list. After seeing this thread, I checked. The Guide is normal but the To Do list was empty. I don't exactly remember what should have recorded last night, but I've got Nova from last night which appears to have recorded intact, I've got a partial recording of Leno, and the 7 am recording of The Daily Show this morning did not happen.

    I rebooted just now, and I've got a partial To Do list. I'll check later to make sure it repopulates.
     
  3. Feb 11, 2009 #83 of 153
    bobnielsen

    bobnielsen Éminence grise

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    Bainbridge...
    Hopefully, although some people will miss recordings if the TODO list doesn't repopulate before the time of the program.
     
  4. Feb 11, 2009 #84 of 153
    RAD

    RAD Well-Known Member

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    Dripping...
    Excuse me? It's normal for the ToDo list to be wiped clean and recordings to be missed?
     
  5. Feb 11, 2009 #85 of 153
    Big Eared Monkey

    Big Eared Monkey New Member

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    Both of my units had empty to do lists this morning as well. One retained a full history, the other only had 3 items in history including a software update from last night around 2:00 am. I have reset both units and the todo list is now starting to slowly repopulate. Not cool DirecTV...not cool at all.
     
  6. Feb 11, 2009 #86 of 153
    Doug Brott

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    No, that is not normal ..
     
  7. Feb 11, 2009 #87 of 153
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Folks, we had a 5 min guide data glitch last night/this morning.
    If your receivers didn't recover "nicely", please reset them.
    Welcome to the world of "high tech". :)
     
  8. Feb 11, 2009 #88 of 153
    STEVEN-H

    STEVEN-H Member

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    So Doug what is the big to do about nothing. I am sorry I just do not understand your remark. Both of my HR's had the to do list wiped out. One is very slowly rebuilding after a reboot. The other is still at 0 at 1 PM Eastern so I just rebooted it. I think we would all like to hear why you posted that all is as expected.
     
  9. Feb 11, 2009 #89 of 153
    David MacLeod

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    FWIW All 3 of my hr21-100 had blank to-do lists.
    after about 1/2 hr of being on and out of standby all 3 started to fill the to do lists and recordings scheduled during morning hours stated to take place. 2 units were not restarted, 1 was just to see if it made it quicker. there was no difference between leaving them alone and doing a restart.
     
  10. Feb 11, 2009 #90 of 153
    jgriffin7

    jgriffin7 Native Texan

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    Like others, my To-Do list shows zero (0) upcoming shows. It missed recordings this morning. I had to restart to resolve the problem.
    Hardly 'much ado about nothing'!
     
  11. Feb 11, 2009 #91 of 153
    mthompso105

    mthompso105 Mentor

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    In the bigger scheme of things, it is not a big thing to restart. Now the fact my work Blackberry is acting up, THAT is a big deal....
     
  12. Feb 11, 2009 #92 of 153
    dhhaines

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    FWIW only my HR22-100 was affected. No problems with my HR20-700. Both units have 0x02CA firmware. The HR22 still has NO showings in the TO DO list.

    BTW what happened to the poll?
     
  13. Feb 11, 2009 #93 of 153
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    The poll had served its purpose and was removed. It became clear this was not due to a particular model or software version.
     
  14. Feb 11, 2009 #94 of 153
    Doug Brott

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    Because I thought this was true .. If you still have zero items in your TODO list @ 1pm, that is not correct. Rebooting is the proper course of action.
     
  15. Feb 11, 2009 #95 of 153
    Grentz

    Grentz New Member

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    After a menu reset my HR22-100 is happily rebuilding the ToDo list and is doing just fine.
     
  16. Feb 11, 2009 #96 of 153
    t_h

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    Nothing to see here, folks...move along... ;)
     
  17. Feb 11, 2009 #97 of 153
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    One other thing to check for. There is a report that one DVR has been found still recording from last night's glitch. The unit correctly restarted recording but did not correctly stop at the end of the show.

    Again, this should only apply if a unit was to be recording at the time and seems to be a rare occurrence even then.

    Peace,
    Tom
     
  18. Feb 11, 2009 #98 of 153
    apabruce

    apabruce Cool Member

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    It is now an hour and a half since I reboted. After rebooting, the To Do list had 10 items. 10 minutes later it had 17, and now it has 28. It appears to be correct for the remainder of this week, but has not yet added anything for next week except one daily manual recording.
     
  19. Feb 11, 2009 #99 of 153
    Tom Robertson

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    The todo list rebuilds over time. Normally if you see any entries you are in good shape. It will continue to add items.

    Cheers,
    Tom
     
  20. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Normally when a moderator edits a post, a mark is left indicating the time and who last edited the post. And as a general policy, we don't quietly edit posts, we leave a note within the post itself.

    As to what was there? Typically something that is not permitted by forum rules or the rules of testing forums.

    If you have anymore questions, I'd be happy to answer via PM.

    Thanks,
    Tom
     
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