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Yikes! Massive guide data glitch just happened

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by cartrivision, Feb 11, 2009.

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  1. Xram

    Xram Godfather

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    Looks like they are sending out a software update to possibly correct it. I am downloading 0x02CB as we speak.
     
  2. dennisj00

    dennisj00 Hall Of Fame

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    Lake Norman, NC
    HERE COME THE REBOOTS!!

    Just got a message popup on my LR HR20-700 that it wanted to download data or I could defer it to later. I selected OK and

    Rebooting as we speak! (or write)

    Hasn't gotten the others yet.

    Noticed it was 2CB so I RBRed and it didn't download. So it'll probably do it again!
     
  3. Steve

    Steve Well-Known Member

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    I wonder if RBR's clear out the GUIDE data but menu restarts don't? /steve
     
  4. Ken S

    Ken S RIP

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    Tom, I guess I saw his post around noon on the east coast (when he posted it) that was more than "several hours" after it had been reported and many posts had already been made about the issue in this and other threads.

    Stuart had already recognized that there was some sort of wide-spread problem and had started a poll. Now, perhaps Doug hadn't read all of the posts/reports before his post? Perhaps he didn't have enough information before his post? I don't know.

    I can understand that Doug made a mistake...we all do. As for the "daggers" I supposedly pointed...they were no more sharp than his initial comments.
     
  5. Jeremy W

    Jeremy W Hall Of Fame

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    This is starting to really concern me. The first time something like this happened, I thought it was just a fluke. But now this is, I believe, the third time this has happened in a relatively short period of time. What the heck is going on at DirecTV?
     
  6. scotte992

    scotte992 Legend

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    Feb 8, 2007
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    mine just quit then restarted and now it is downloading 02CB
     
  7. Xagoth

    Xagoth Mentor

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    That's very possible.

    I am contemplating the turn SD duplicates on/off, menu reset others have reported working for them.

    Though if they are rolling out some sort of download fix, maybe that will fix it.
     
  8. Ken S

    Ken S RIP

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    Feb 12, 2007
    That's very true. I've made my share. Perhaps an Update to your original post would have been in order and solved part of the issue?
     
  9. Max Mike

    Max Mike AllStar

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    Me toooooo

    Must be a very serious problem with the current release for them to be pushing out a new download in the middle of the day.
     
  10. Ken S

    Ken S RIP

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    Steve, I think if you do any kind of restart twice within a certain period the guide data is cleared. Maybe that's what happened or...there was some sort of consistency error in your data that caused it to be flushed.
     
  11. Steve

    Steve Well-Known Member

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    I didn't toggle the SD dupes, just did the Menu Reset. Probably too late for that to work for you now, since the GUIDE data is already hosed. You'll just have to wait for it to repopulate, I'm afraid. /steve
     
  12. Steve

    Steve Well-Known Member

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    Concerned too about the cause, but even more concerned that they think it's OK to send updates out so close to prime time, here on the East Coast. That's twice now it's happened in just a few months. /steve
     
  13. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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