Brand new HR54, had it about a month. Also have one Genie Mini client and a standard HD receiver connected. The HR54 has mostly performed beautifully, but at least three times in the month we've had it, it has frozen while doing a basic search for upcoming programs, requiring a red button...

Here's my situation: we moved about a month ago. The installer put a new dish in and ran new coax for my HR44, C41, and HR24. Everything worked fine. Since then the HR44 has frozen a couple of times and I had to RBR and I have had about three or four random 771 errors but all of the channels...

Hey all. I've been a DTV customer for many years and had no problems. Recently, about 3 months ago, my box started locking up. Here's the behavior I see: 1: About once a day the box will totally be locked up. This seems to happen when we come to use the TV after a prolonged time away from...

Suddenly (last couple of days) I've noticed one of my two Hoppers With Sling misbehaving. I first noticed when PTAT didn't record. I checked the daily schedule for Monday, and it said PTAT was "Deleted by user livingroom". Nope, nobody deleted anything. Any why can't I watch locals? It seems...

I have had similar issues as many others have with my HR34 unit; screen freeze with audio continuing. Got Direct to do a swap with another HR34 and unfortunately had the same problems. After a software update that specific problem went away but it now becomes frozen and unresponsive requiring a...