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  1. DIRECTV HD DVR/Receiver Discussion
    Hello all, I had the Hs17 and 2 c 61k clients installed two weeks ago and I have a few things to address. We upgraded from the HR24-200 and from the looks of it, the picture is not as good. The picture seems "softer". It almost seems like it's blurry around faces and not nearly as crisp as...
  2. DIRECTV HD DVR/Receiver Discussion
    My previous Genie 2 worked for about a year or so, and died. So about 2 weeks ago a tech came out and gave me a new server. It was working ok until this weekend. Now ever so often I'm getting "playback failed no audio / video data packets received from server" messages. Also another issue...
  3. DIRECTV HD DVR/Receiver Discussion
    My Genie 2 server died today after maybe a year in operation. Is there a way to have the Genie 2 back up shows to an external hard drive just in case this ever happens again?
  4. DIRECTV HD DVR/Receiver Discussion
    I think I'm on the right forum. The model of my new dvr is C41WBP-500C-R. The Directv guy just replaced our old DVR with this one. The closed captioning and/or subtitles moves around on the screen. It used to be on the bottom in the middle of the screen and that's where I want it to be...
  5. General DISH™ Discussion
    Ok, so this is my first experiences with Dish after a few days of use after install. First thing is I will say why I left DirecTV again was because of the horrible software that is in the Genie 2 with a ton of glitches that never seem to get resolved. Plus I suffered from the random pixelation...
  6. DIRECTV HD DVR/Receiver Discussion
    I have a Genie 2, and three 4K receivers. I am a new DirecTV customer, and recently cancelled my premium channel promotional package. Unfortunately, the next day I also lost my free 4K channel 104 (now getting error code 721, channel not authorized). I was watching for past three weeks...
  7. DIRECTV HD DVR/Receiver Discussion
    My HS17 (Genie 2) has been installed for just shy of 2 weeks. In CT we have a company DTV subs to do their installs (for whatever it's worth). You never know who is going to show up but I can tell you the all do not have the same amount of training and definitely do not have the same work...
  8. DIRECTV HD DVR/Receiver Discussion
    Hello, I'm a long time customer and have a free upgrade coming. My equipment is several years old and have been attempting to find information on the Genie 2 in the forums. I would like to know the model number so I can look it up here. Also, is there just one model for HD and also 4K? I don't...
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