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  1. Polls
    Hey! Just kind of curious here; I troubleshoot with DirecTV over the phone and I go through pretty smoothly. I’ve had a couple agents (in small talk) say that it’s hard to get a customer to troubleshoot because they constantly refuse. Why would YOU refuse to troubleshoot when you call in? And...
  2. General DISH™ Discussion
    Here is a great example of good customer service from Dish. I know a lady that barely gets by on her social security. She has had Dish for many years and loves it. However, she has had a rough time of late. She had a package of about $34 a month, but she just could not afford it. She phoned Dish...
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