We've had this HR54/500 (6 TB) for about a year and a half with no problems. 8 SEP, 3:29a MST: Software version 0xd80 comes on line. 8 SEP: I go to bed with 1% Free. 9 SEP: I wake up to find 10% Free; oldest recordings seem to be intact. I call D* to ask tech. support what is going on, and...

Hello, I was looking to pick up an owned HR44 soon and one thing I had considered is whether or not the recordings on the box from the previous owner would be on it when I switch it to my account. I know the access card part needs to be switched over but I can't find any information on whether...

I was just informed by a CSR that I cannot playback a program recorded from a channel I am no longer subscribed to. Yes, apparently even if you record a program on a channel that you had access to at the time of recording, you cannot play it back unless you are subscribed to the channel at the...