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  1. DIRECTV General Discussion
    Has anybody recently received an unsolicited call from DirecTV offering an equipment upgrade and bill reduction? They offered to cut $35 off my package and send me a new Genie DVR, no commitment. Which is great, but I'm naturally skeptical that the company would voluntarily take less money from...
    billing deal retention
  2. DIRECTV General Discussion
    Or How To Lose Your Appetite In One Easy Phone Call Checked my DirecTV account today as it is the day they charge my CC; I immediately noticed that my bill was too high. I had had a $15/month discount that expired last month and when I call to talk about it found out it could not be renewed...
    csr retention
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