(Back to DBS since old C Band days, so bear with me--not sure if this thread exists already. Had this problem since June where when trying to use the Pay Per View Certificates (free in the Stars and Stripe Pack for Veteran husband), whenever I ordered a VOD movie--either on MyDish app, or on...

I have tried numerous suggested solutions, but I still cannot access VOD either by clicking on "Watch Now" or "Record". I get the "Preparing for playback"; which gets about 3/4 the way through; then I get this error "There was a problem connecting to the Internet. Please test your connection"...