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010B Remote Problem

626 Views 5 Replies 4 Participants Last post by  Cyrus
I've only had the DVR for a week. No problems so far. I downloaded 010B last night and have experienced my first issue. So for now I am blaming this on 010B.

The DVR completely stopped responding to the remote this morning except for 4 buttons. The Guide, List, Menu and Exit buttons are the only ones that work on the entire remote. Also, the blue light on the DVR that flashes when you press a button will only flash when one of these 4 buttons are pressed.

Details: I was browsing HD channels by clicking channel up/down. I was showing someone my new HDTV, so I was changing the channel, lettting it set there for a few seconds so we could see the beautiful picture and then changing it to the next channel. Then I mentioned to him how beautiful the local OTA looked, so I started to dial up 15-1, then I noticed that it wasn't responding to the numbers I was pushing. So then I started pushing every button on the remote and noticed that only the 4 buttons mentioned previously worked.

Setup: I use RF to control the DVR, not IR. More details: There was a recording happening at the time on channel 103. The problem occured at 9:15 though, so the record had been running for 15 minutes before this problem occured. It is now 10:23, so it has been an hour and the problem has not corrected itself. I am going to try an RBR right now.

I don't know if any of these setup details could be related to the problem, but I am going to give them anyway if it will help in the troubleshooting process. 1) I have native resolution turned on, so it was switching from 720P to 1080i as I was browsing the channels. 2) I have Dolby Digital turned on because I am using HDMI.

After RBR: Everything is good in the world. All buttons work.
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red button reset - should get you back on track

oops - too late
So am I the first to experience this, or is this a known issue?

grate88 said:
red button reset - should get you back on track

oops - too late
marty45714 said:
I've only had the DVR for a week. No problems so far. I downloaded 010B last night and have experienced my first issue. So for now I am blaming this on 010B.

The DVR completely stopped responding to the remote this morning except for 4 buttons. The Guide, List, Menu and Exit buttons are the only ones that work on the entire remote. Also, the blue light on the DVR that flashes when you press a button will only flash when one of these 4 buttons are pressed.

Details: I was browsing HD channels by clicking channel up/down. I was showing someone my new HDTV, so I was changing the channel, lettting it set there for a few seconds so we could see the beautiful picture and then changing it to the next channel. Then I mentioned to him how beautiful the local OTA looked, so I started to dial up 15-1, then I noticed that it wasn't responding to the numbers I was pushing. So then I started pushing every button on the remote and noticed that only the 4 buttons mentioned previously worked.

Setup: I use RF to control the DVR, not IR. More details: There was a recording happening at the time on channel 103. The problem occured at 9:15 though, so the record had been running for 15 minutes before this problem occured. It is now 10:23, so it has been an hour and the problem has not corrected itself. I am going to try an RBR right now.

I don't know if any of these setup details could be related to the problem, but I am going to give them anyway if it will help in the troubleshooting process. 1) I have native resolution turned on, so it was switching from 720P to 1080i as I was browsing the channels. 2) I have Dolby Digital turned on because I am using HDMI.

After RBR: Everything is good in the world. All buttons work.
Downloaded ox10B last nite. Went flawlessly watched and recorded Letterman OTA no problems. Got up this morning tried to turn on the TV w/ remote didn't work. Thought I just needed new batteries. Changed them out still not working. Called D* and the went through the steps to reprogram remote still not working sending someone out next week. BTW we did a reciever reset. I still have the Ox10B software. My remote is a RC23 I also have a RC24 on another reciever (not a HR20) and we tried to reprogram that one to work with the HR20 no luck. You guys have any suggestions?
Just an update on the remote control problem. I went to setup and changed back to "IR" I was currently using "RF" mode. Works perfectly now.
I don't have 10B but this problem is definitely not related to that release. It's a very intermittent problem that has been around for a while.
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