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0xFA Is the worst release yet.

5833 Views 81 Replies 41 Participants Last post by  hdtvfan0001
I have not had one single recording go right since the update. ER, Football, nothing. This is truly crap.
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All my recordings worked fine for the first couple days but since last night when I tried to record the Chiefs-Broncos on ch. 95, all 10 recordings I had scheduled failed with a black screen and the keep/delete dialog. I've done a red-button reset this evening and NUMB3RS seems to be recording correctly. After it's over I'll try to play it from the Playlist and see.
That also doesn't include the 5 lockups I have had today, I ended up going shopping after the 5th one.:mad: :nono2:
Mine has not worked well after the update either. My recordings have been decent, but my delete button is not working right, I have had 3 lockups, and the free space remaining data has not been right, staying stuck on 100% with numerous shows on the hard-drive. I have to reset it to show current data accurately.
skierbri10 said:
I have not had one single recording go right since the update. ER, Football, nothing. This is truly crap.
My units have not experienced the issues you describe with the current 0xfa update.
Ouch!

Your statements and others very similar have me rather curious. My experience is mostly the reverse. Aside from recurring manual recordings having gone to crap I have several days of actual recordings work without the daily reboot or lockup.

I'm at a loss to reconcile and understand two things I believe: 1) that intelligent, knowledgeable users are seeing improvements with each release and 2) that other intelligent, knowledgeable users are having more problems with each release. But I'm tryinig to solve D* problems again.

I hope both our problems are solved very soon.

Cheers,
Tom
I have also had more problems. 3 lockups today alone, 3 resets some of those of which hung on reboot. Now I am in this situation where it kills the remote control in that I can user menu, huid, list etc but cannot rewind/FF or pause live TV. Called DTV let them go through full reset and the guy explained that he was at a loss as this release was meant to fix these instability issues so he is sending a replacement box. Didn't want to tell him it will pull the same fricking FW.

Any ideas on these issues Earl or if you can get any info on next release ?

Tks as always

WC
Wildcat_1 said:
I have also had more problems. 3 lockups today alone, 3 resets some of those of which hung on reboot. Now I am in this situation where it kills the remote control in that I can user menu, huid, list etc but cannot rewind/FF or pause live TV. Called DTV let them go through full reset and the guy explained that he was at a loss as this release was meant to fix these instability issues so he is sending a replacement box. Didn't want to tell him it will pull the same fricking FW.

Any ideas on these issues Earl or if you can get any info on next release ?

Tks as always

WC
And my unit is working better than ever, wierd!
You must have hardware problems.. mine is flawless sorry to tell you... nearly perfect.. just a few audio dropouts during HD shows is all.

You have to get a new unit.
These are not hardware problems. Mine has worked pretty much flawlessly (with the exception of MPEG4 FF & RW a few releases ago) up until FA. Now my recordings don't work and I get lockups. DirecTV is using us a guinea pigs and we get to pay for the frigging pleasure. I pay about $200 a month for programming and I now have to use old TIVO's to ensure I get recordings I feel important enough to guarantee. FA is crap and I am losing patience quickly.
skierbri10 said:
I have not had one single recording go right since the update. ER, Football, nothing. This is truly crap.
Then you're in a great position. Do a reformat (DA/REC) or RESET EVERYTHING. Start over, reenter your SLs and start recording again. I'll bet you don't have any problms from here on out if you do a reformat. Make believe you just got the unit.
I would reccomend the reformat as well. I know my box is working much better after 0xFA came out. I think it will truly help you.
I at first didn't even know an update came out until I noticed all kinds of weird things happening. I then checked the history saw the update the night before and figured that must be the issue. Did a red button reset and system has worked fine since. Be nice if my current rant of pausing live tv and having it stay paused could be fixed soon, but when you have such top notch system all you can ask for is shows to record I guess.
With the exception of a minor HDMI issue, my box has been flawless since EB. I only experienced a few failed recordings before this (which all seemed to occur when I was recording two shows and one was on my local Fox affiliate). I really think it might be a good idea for those having significant, frequent problems with FA to do a reformat -- I know it's a pain -- to establish a baseline. If the problems continue, it might indicate a hardware problem.
No problems here so far. I think a complete reset is in order for your box.
induna said:
With the exception of a minor HDMI issue, my box has been flawless since EB. I only experience a few failed recordings before this (which all seemed to occur when I was recording two shows and one was on my local Fox affiliate). I really think it might be a good idea for those having significant, frequent problems with FA to do a reformat -- I know it's a pain -- to establish a baseline. If the problems continue, it might indicate a hardware problem.
If I were having the kinds of problems (number and severity) that some report, I would reformat as soon as possible. I don't understand the resistance to it. This is a last resort, but continuing to experience these kinds of problems and not doing the last thing that might help is a bit short sighted.

If a full format doesn't solve the problem, either the SW is broken or there is a hardware problem. At least after a full format, you should be able to get a new box.

I have long suspected that some of the things that have gone wrong with the SW in this box corrupts the hard drive...which leads to perpetual problems. It seems to me just sitting there and having the same kinds of failures over and over and over again, and not reformatting is ...

Once the hard drive is corrupted, I doubt any new update is going to fix it. (unless they build a reformat into the update, and they certainly haven't done that yet or others would be complaining about loss of their recordings).

I would never give up on a box that was misbehaving over an extended period of time without forcing a complete format from the front panel.
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hasan said:
I would never give up on a box that was misbehaving over an extended period of time without forcing a complete format from the front panel.
100% agreement.

I just got a brand new, direct from the factory Gateway PC.
The system would not stay up and running long enough, to even get through OEM setup (Blue Screen-Spontanuous reboot).

So I ultimately had to reformat the entire system, and rebuild it from scratch.
And that is a much more daunting task then reformating the HR20...

It sucks...
You shouldn't have to do it...

But bottom line, the DVR is a computer, with software written by people.
Unless the "error" is account for in the code, the computer can not fix itself..

And simply sometimes you have to reformat and reset.
ANYONE considering calling DirecTV for a replacement box, should at least try the RESET EVERYTHING and the front panel reset.

As really... what is the difference? You are at least rulling out the box you have, and possible saving yourself a vacation day for a tech visit.
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hasan said:
I have long suspected that some of the things that have gone wrong with the SW in this box corrupts the hard drive...which leads to perpetual problems. It seems to me just sitting there and having the same kinds of failures over and over and over again, and not reformatting is ...

Once the hard drive is corrupted, I doubt any new update is going to fix it. (unless they build a reformat into the update, and they certainly haven't done that yet or others would be complaining about loss of their recordings).

I would never give up on a box that was misbehaving over an extended period of time without forcing a complete format from the front panel.
I slightly disagree ... :)

I believe that the HR20 is susceptible to crashing or being put into a "unstable" state when it encounters corrupt or a damaged video stream. This is for obvious reasons quite serious since we all know that bad weather, slightly misaligned dishes, problem cables, faulty switches, faulty encoders, birds nesting on dish, etc. etc. can cause the signal to be degraded. Once the HR20 is in this bad state, it appears that it also will corrupt recordings that are in process or already completed. It seems to me that the programmers should flag a recording as "read-only" once it is recorded so this could not happen. Perhaps they want to write to the file so we can place "tick marks" or something.

I have seen many messages in this and previous threads were multiple previous recordings were attempted to be viewed and would not work. Then after a reboot, those recordings that they attempted to view were gone. The ones that were left worked.

In any case, two serious problems:

1. The box should never go to a bad state simply because the feed is corrupted.
2. Once a recording is completed. Nothing should write to the file. Only option should be delete.
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Earl Bonovich said:
100% agreement.

I just got a brand new, direct from the factory Gateway PC.
The system would not stay up and running long enough, to even get through OEM setup (Blue Screen-Spontanuous reboot).

So I ultimately had to reformat the entire system, and rebuild it from scratch.
And that is a much more daunting task then reformating the HR20...

It sucks...
You shouldn't have to do it...

But bottom line, the DVR is a computer, with software written by people.
Unless the "error" is account for in the code, the computer can not fix itself..

And simply sometimes you have to reformat and reset.
ANYONE considering calling DirecTV for a replacement box, should at least try the RESET EVERYTHING and the front panel reset.

As really... what is the difference? You are at least rulling out the box you have, and possible saving yourself a vacation day for a tech visit.
The difference here is that what if you had the Gateway for a couple of months with a lot of work and data there that you would loose with a reformat. Then it would not be so fun. When it is brand new, it is no big deal to reformat.
I believe that the HR20 is susceptible to crashing or being put into a "unstable" state when it encounters corrupt or a damaged video stream.
I would agree with this assessment. As noted above, I had 5 weeks of nearly trouble-free use - hundreds of perfect recordings including seven or eight under 0xFA. After attempting to record the NFL HD game Thursday night on ch. 95, that recording and the nine subsequent recordings (a mix of SD national, SD local and HD national) were ALL unplayable. I had to do a red-button reset to make my recording functionality return. SOMETHING that occurred Thursday night in that stream screwed up my box. VERY interestingly, the CSI from my HD MPEG4 local recorded at the same time the NFL HD game started recording was still fine and playable the next day, even though the HD game wasn't, nor was anything else I recorded afterward.
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