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Discussion Starter · #1 ·
Does anyone use 1&1 internet for hosting/emails service? If you do I suggest checking your bills.

I am having an billing dispute with them currently. They are billing me for services we (my company) never signed up for. When I called today to find out what it was for and why I was being billed the agent told me "oh yes we had an issue with a telemarketing company signing customers up for services they didn't ask for or want." Well in talking more to them I asked them to cancel the service and issue a credit ($120) for the services I was charged for. They told me it wasn't possible and their "investigative unit" would look into the issue. Needless to say I was very frustrated and their offer to me was "How about a free month of service?" I started to laugh, one month is $12.99:nono:; the agent couldn't undestand why I was laughing at that. I have already filed complaints with the BBB and other local groups here where I live. But, if anyone uses 1&1 for their service I'd double check your bills. I found they were sending me bills on oppisite months hoping you wouldn't notice you were being charged.
 

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Discussion Starter · #3 ·
I think we'll be shopping for a new host as well, I am not happy with the way I was treated today. After looking around I see there are many other complaints against them, I also went to some "tech connected" pepole who backed up the fact 1&1 is not that well thought of anymore.
 

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For what it's worth I have used Yahoo Small Business as a host for years and I don't have a business small or large. It's cheap and easy to maintain the site. If you are in business, they have a bunch of tools.
 

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Godfather
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sum_random_dork said:
I think we'll be shopping for a new host as well, I am not happy with the way I was treated today. After looking around I see there are many other complaints against them, I also went to some "tech connected" pepole who backed up the fact 1&1 is not that well thought of anymore.
I didn't know that they ever were "well thought of".
 

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Old Guys Rule!
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More than just a few people use GoDaddy because Danica's hot! !rolling
 
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