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Does D* broadcast all HD channels in 1080i or 1080p?
This is a false statement.litzdog911 said:1080p is not an HD broadcast standard. It's only used for a few of the PPV movie channels.
Great googly moogly.HuskerHarley said:Thanks, The representative from D* tried to tell me, that all HD channels are broadcast in 1080P, I said not to my knowledge and asked her to name one that was, she said they are all 1080P and if the local stations change to 1080i, it was because they wanted to. I asked her to name one Network provider doing 1080P,,she said, all of them->:nono:
Not a good way to start out for a possible new customer like me (LIES)...Might stay with TWC because of this->
HH
I'm over it now...I'll be going with DIRECTV...Stuart Sweet said:Great googly moogly.
Please consider giving DIRECTV another shot, but we're a great support community that will give you better answers than many CSRs.
Having experience with TWC and DIRECTV you'll find a lot more to like with DIRECTV.
It might not be as "false" as you imply, as NOBODY is using it for broadcasting.harsh said:This is a false statement.
I'm pretty sure you know better but if you don't, check this link:
http://www.atsc.org/cms/standards/a_81.pdf
Table 7.3 on page 17.
Ratified almost nine years ago.
Was this really a DirectV rep or was it someone at a store wearing a DirecTV shirt? Those people are nearly always working for some DirecTV dealer not for DirecTV, the rep gets paid based on the customers they sign up. Most of them unfortunately know very little about DirecTV....HuskerHarley said:Thanks, The representative from D* tried to tell me, that all HD channels are broadcast in 1080P, I said not to my knowledge and asked her to name one that was, she said they are all 1080P and if the local stations change to 1080i, it was because they wanted to. I asked her to name one Network provider doing 1080P,,she said, all of them->:nono:
Not a good way to start out for a possible new customer like me (LIES)...Might stay with TWC because of this->
HH
Those guys working at a store are fast talkers and will provide mostly half truths.texasbrit said:Was this really a DirectV rep or was it someone at a store wearing a DirecTV shirt? Those people are nearly always working for some DirecTV dealer not for DirecTV, the rep gets paid based on the customers they sign up. Most of them unfortunately know very little about DirecTV....
I'm glad that you are over it, but big difference between a lie and misinformed CSR. When I've talked to Time Warner on occasion, I've gotten that from them as well. Could they improve their training? Probably, but that can be true for all call centers.HuskerHarley said:Thanks, The representative from D* tried to tell me, that all HD channels are broadcast in 1080P, I said not to my knowledge and asked her to name one that was, she said they are all 1080P and if the local stations change to 1080i, it was because they wanted to. I asked her to name one Network provider doing 1080P,,she said, all of them->:nono:
Not a good way to start out for a possible new customer like me (LIES)...Might stay with TWC because of this->
HH
I clicked on the DTV link at the top of page and called the 800#.texasbrit said:Was this really a DirectV rep or was it someone at a store wearing a DirecTV shirt? Those people are nearly always working for some DirecTV dealer not for DirecTV, the rep gets paid based on the customers they sign up. Most of them unfortunately know very little about DirecTV....
Yes ..very big difference between a lie and uninformed customer service representative but it starts with someone telling them to put that kind of information out in the first place knowing darn well it's nothing more than fabrication to draw customers in.dpeters11 said:I'm glad that you are over it, but big difference between a lie and (misinformed) CSR. When I've talked to Time Warner on occasion, I've gotten that from them as well. Could they improve their training? Probably, but that can be true for all call centers.
There is a big difference between a LIE, which is intentional, and IGNORANCE, which results from a lack of knowledge. I believe your CSR was suffering from the latter rather than the former.HuskerHarley said:Not a good way to start out for a possible new customer like me (LIES)...Might stay with TWC because of this->
HH
Big assumption. More likely a misunderstanding of the person who gave you the info."HuskerHarley" said:Yes ..very big difference between a lie and uninformed customer service representative but it starts with someone telling them to put that kind of information out in the first place knowing darn well it's nothing more than fabrication to draw customers in.
She talked to someone sitting next to her. There is zero value in making that lie a sales tactic. What they do not do well is educate their people. So, you basically believe the story that some random person told you that they verified it with someone technical so you can believe that a company is just outright lying to make a sale or two. The more likely scenario is that she didn't check anything with anyone "technical."HuskerHarley said:As I was speaking to the CSR, I basically called "BS" on 1080P, she asked if I would like to talk with someone with more technical knowledge, I said sure, put em on, after some time, she came back on the line and informed me that it was 1080P, I once again asked her to name one provider (ABC,NBC,FOX,CBS,,,etc.) broadcasting in 1080P, she said, after another longer hold, DTV broadcast all HD in 1080P.
Bottom line,,,she's not at fault, it's ((DTV)) for bending the truth to make sales-->IMO.
I'm still gonna switch to DTV, but, I don't trust them!-->:contract:
HH