It would be listed on the contract you signed, or in the TOS. As far as I know, DirecTv has no such cancellation policy, unless your state has a law requiring one.
I've always heard that the policy is what others have said, 24 hrs. So what are the major issues you are having. I read you had problems with missed recordings and that is a big one. Anything else?texasmoose said:We're really dissatisfied with the performance of the not-ready-for-primetime HMC, which made us sign-up for a 2-yr agreement. We are only a week into the new agreement.
I know with our Fios agreement we have a cancellation clause in the first 30-days of a new or renewal agreement to cancel w/out early term fee.
I'm thinking we might go with a premiere elite or get an additional 7232 dvr & then go full-time with fios.
24 hours after activation for everyone and in some very specific situations there is a 15 day period but it's from time of order placed not activation.ubankit said:I'm not aware of Direct having any time period in which you can cancel without an early termination penalty. The state laws that allow you to cancel a contract within 3 business days typically don't apply to Direct & Dish because you would have to have signed up from a door to door type sales person. You'll have to decide whether to pay the etf fee (or maybe Fios will if they want your business enough to do so), or see if Direct will "fix" the problem (btw, what is the problem?)
I appreciate the authoritative confirmation of the facts.Shades228 said:24 hours after activation for everyone and in some very specific situations there is a 15 day period but it's from time of order placed not activation.