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311 Recall?

852 Views 3 Replies 2 Participants Last post by  boba
311 Recall??

Anyone heard about this or have it happen? I had a dish CSR call on Friday even and tell me that they need to replace my 311 receiver because of a technical issues that was recently dicovered. They will replace it absolutely free, as long as I send the old receiver back within 45 days of that phone call. He gave me a RMA # and even a 800 number to call with questions. I am curious, has this happened to anyone else??
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I don't recall DISH ever recalling any junk they produced and they have put a lot into the marketplace. Much better chance you have a prank call rather than a legitimate offer. Where were you supposed to send your 311?
CSR said to follow the directions in the box. Just simply disconnect the 'old' receiver and connect the new receiver. Directions will be with the receiver. Place the old one in the box and use the prepaid shipping label to send it back.

I figured it must have been E*, I could only understand everyother word the quy said.
dhageremtp said:
CSR said to follow the directions in the box. Just simply disconnect the 'old' receiver and connect the new receiver. Directions will be with the receiver. Place the old one in the box and use the prepaid shipping label to send it back.

I figured it must have been E*, I could only understand everyother word the quy said.
Try [email protected] or just trust them and send your property somewhere.
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