Hall Of Fame
2 weeks.Kevin Brown said:The drive in my 522 is dying, so I'm forced into this sooner than I'd naturally want to. Anyway, for those of you who specifically upgraded from an SD DVR to an HD DVR, does Dish make you turn in the old one right when you get the new one? Or, do they let you hold on to the old at all so you have time to watch any saved recordings? (30 days, for example?)
If the old receiver is to be returned, DISH will send you an empty shipping box for the return. If it is not returned within the specified time, your account is subject to be charged for the receiver, however, I'd be fairly comfortable in saying, that a call or email to DISH CS requesting an extension, would probably be accommodated.
An email would be wiser, then you would have documentation of the approval.