I had the same exact issue with my 722 when I got Dish 12 months ago. No one at Dish could figure it out and they sent me a new 722. Same thing. Got a lot of useful info and theories on this forum but sadly nothing seemed to work. It was not too bad in my case as it only occurred on a few channels. Never figured out why it did this on some channels and not others. Most of the 7-8 channels it happened on were SD movie channels like HBO. Sorry to say I could not get it fixed no matter what I did so I just decided to live with it. Funny thing is about 2 months ago it stopped doing this and now everything works fine. I have no idea what happened but assume it was a software thing in some 722s that an update eventually fixed. Sorry to hear you are having the same problems. I would say try and get a replacement DVR and see if that helps.
612 Timer/Recording Issues
I have two 622's that have run perfectly for the past 2 years+. I added two 612's to the mix a few weeks ago and have been having some frustrating timer/recording problems on one of them. When I set a timer to record new episodes of a program, it will immediately appear on the guide as being set properly. However, the next morning, the timer will disappear from the program guide and, if it should have recorded, it will NOT have done so and the history will show that it was deleted by User 1. In a few instances, it will show that it was skipped. When I jump into the timer menu, it still appears as an active timer but, when I check the schedule going forward, no episodes appear as set to record even though new episodes are happening within the 9-day guide period.
The issue appears to be triggered overnight. I've found that, if I set a new timer, it will work properly IF the event happens the same day. Once it properly records that day's event, it then drops it going forward.
I assume I'm looking at an exchange but thought I'd run it by all of you to see if this has been seen before. I'm running L601. Thanks for any help you may have.
The issue appears to be triggered overnight. I've found that, if I set a new timer, it will work properly IF the event happens the same day. Once it properly records that day's event, it then drops it going forward.
I assume I'm looking at an exchange but thought I'd run it by all of you to see if this has been seen before. I'm running L601. Thanks for any help you may have.
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I arranged an exchange. I'll keep my fingers crossed on the replacement. Thanks.
I'm currently having the same exact problem with my 622. It's only happening with certain shows. It's happens consistently with Sarah Connor, and now Kitchen Nightmares, which oddly enough is on the same channel.
Thanks for that 622 update. Interestingly enough, my wife just walked into my office a few minutes ago and told me that one of our 622's is now having timer issues. The shows in question are Sarah Conner and Bones. Both are Fox shows. Hmmm. My new 612 came today and I'll set up a few timers and see what happens. I'm concerned because I haven't had a single problem with my 2 622's in well over a year. Could it somehow be guide related for Fox? I'll post again when I run a few tests.
Interesting. I'm a cable subscriber and use a motorola 6412 dvr. I use a series recording for Sarah Conner and the dvr misses about half the time. Occasionally happens with some other shows on FOX. Could be some issue on the FOX feed? :shrug:lpmiller said:I'm currently having the same exact problem with my 622. It's only happening with certain shows. It's happens consistently with Sarah Connor, and now Kitchen Nightmares, which oddly enough is on the same channel.
i'm not positive it's just fox. I just had to redo the timer for Ugly Betty, which I had set on the OTA, but it was blank. I set it for the regular channel, and so far it's holding. Oddly enough Sarah and Kitchen were on OTA.....but so is Gossip Girls (NOT MY SHOW) and that one is having no issue. It's not an issue with 2 shows at once, since other timers are working fine.
I've reset and done all of that....frankly it has me befuddled, and I too have never had problems with my 622 before. I do think it might to be a guide issue of some kind.
I've reset and done all of that....frankly it has me befuddled, and I too have never had problems with my 622 before. I do think it might to be a guide issue of some kind.
After resetting timers for Sarah Conner and Bones (on my 622) last night, they disappeared completely this morning. They appear under the timer listings but they do not appear on the schedule or on the guide. Sarah was set OTA and Bones was set to Satellite. This has never happened until the last week. I have to believe this is happening to a LOT of people and they just haven't noticed it yet. There seems to be very little interest in this issue so far and that makes no sense to me. After more than a year of bullet proof performance, the 622 is acting poorly and the new 612 is also bad.
the 612 and 622 (and 722 for that matter) are running the exact same software when it comes to timers.
Is everyone reporting this problem using some OTA timers even if you are losing both?
Nope. I have this happening with OTA and satellite.phrelin said:Is everyone reporting this problem using some OTA timers even if you are losing both?
yeah, it seems that nightly shutdown/update check causes it to delete them. If you look under skipped timers, it will show them and say "Deleted by User1" and give you a blank timer.
Let me we word this differently. I don't have OTA and don't have the problem, yet. Does everyone who has the problem have OTA enabled? That may offer a clue when Dish tries to figure out what's wrong.
So far, my unit seems to have stopped doing it. We'll see if it actually records Sarah tonight.
I have a 722 that did this for about 3 months and I do NOT have OTA.phrelin said:Let me we word this differently. I don't have OTA and don't have the problem, yet. Does everyone who has the problem have OTA enabled? That may offer a clue when Dish tries to figure out what's wrong.
My 622 and 612 are still not working correctly. Timers for Bones and Sarah Conner (OTA) were dropped. The schedule log and the timer log don't show any indication they were ever there although the timers themselves still appear under the timer menu. Last week, when certain timers were skipped I got a message that said timer deleted by user 1 but NOT this time. I tried an idea suggested above and set two timers for Sarah using one OTA and the other Satellite. The OTA was dropped and the Satellite remains.
Has any known change (software) taken place lately that would/could cause this problem? As mentioned in an earlier post, my 622 had been PERFECT for 18 months prior to this. My new 612 has been problematic since I got it 2 weeks ago. I'm again surprised at the limited uproar about this. Is the effected number of users really this small?
Has any known change (software) taken place lately that would/could cause this problem? As mentioned in an earlier post, my 622 had been PERFECT for 18 months prior to this. My new 612 has been problematic since I got it 2 weeks ago. I'm again surprised at the limited uproar about this. Is the effected number of users really this small?
I think it must be very limited. When this happened to me about 12 months ago and lasted for 6 months I posted about once a month on this forum. Four times I had no responses and only twice I had one other person experiencing the same thing. Called Dish about it every month but they had no clue.pmsmith66 said:Has any known change (software) taken place lately that would/could cause this problem? As mentioned in an earlier post, my 622 had been PERFECT for 18 months prior to this. My new 612 has been problematic since I got it 2 weeks ago. I'm again surprised at the limited uproar about this. Is the effected number of users really this small?
That's depressing news. I've taken the bullet-proof reliability of these things for granted for a long time now so this is HARD to accept. It reminds me of the early days of the 942 and even the 5xx series. Guess I'll just have to babysit them repeatedly until the smoke clears.dbrakob said:I think it must be very limited. When this happened to me about 12 months ago and lasted for 6 months I posted about once a month on this forum. Four times I had no responses and only twice I had one other person experiencing the same thing. Called Dish about it every month but they had no clue.
I've learned there's a difference between "bullet-proof" and "dodging the bullet" when it comes to Dish's software. Things that affect some receivers, don't affect others of the same model. My 722 had been rock solid until recently. For no apparent reason, timers are screwed up, random reboots, etc. I had an issue whenever I created/modified a timer the unit would reset. That lasted about four days then went away. I still hold my breath when I set up a timer. It seems like Dish likes to spread the misery around so some of us don't feel left out.pmsmith66 said:That's depressing news. I've taken the bullet-proof reliability of these things for granted for a long time now so this is HARD to accept. It reminds me of the early days of the 942 and even the 5xx series. Guess I'll just have to babysit them repeatedly until the smoke clears.
But don't worry Dish will fix it "soon", or just give some other problems that are even more of a pain.TulsaOK said:It seems like Dish likes to spread the misery around so some of us don't feel left out.
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