Have you done a system status to see if any tuners have disappeared?
Are you running in dual TV mode, single or shared view?
Are you running in dual TV mode, single or shared view?
I have always had the 722 in single mode (as I have no other TV's attached) and have no idea what shared view is. As I mentioned, I have had the 722 for about 3 months and never changed any settings. I also had a friend of mine who has been a DISH installer for the past 6 years check all connections between the dish and the receiver and he thought that everything was intact and hooked up correctly.harsh said:Have you done a system status to see if any tuners have disappeared?
Are you running in dual TV mode, single or shared view?
I currently am not using OTA. I only have one TV in my house and have always had the receiver on single mode, which it has always been set on since day 1. No matter how I change channels (up or down arrow or using the guide) the result is the same. I still cannot watch one channel and record another.ChuckA said:Also, can you provide more details about exactly what you attempted to do and how your receiver is configured? Single or Dual mode? OTA?
For example, were you recording and watching a sat or OTA channel? What channel number? On which TV? How did you attempt the channel change? Select a different channel from the Guide or up/down arrow key on the remote?
Yes. I think you are right in that I am down to 1 tuner that works. Problem is that I have spoken to tech support 4 times and each one takes me through the same procedure but no one is able to help. Will I need a new 722 or is it a problem with a switch or the LNB?ChuckA said:Did you do a check switch or System Info to see if both tuners are still working? Sounds like you are down to 1 tuner that works.