I have had my 722 for 3 months and have not had problems until 3 nights ago, when TV2 stopped working. I have not changed any settings. Up until 3 nights ago I was able to watch one program on TV1 while recording on TV2 (or vice versa) or record 2 programs simultaneously without difficulty. Now, if I am recording on TV1 and try to change channels, I get a warning that if I do so the recording will stop. I have spoken to tech support 4 times since then and not one has been able to solve the problem. The last one was some out-sourced dweeb from the Philippines who could barely speak English and who was of absolutely no help. In fact, I knew more than he did. During the 4 phone calls, we tried every setting and checked the feeds and signals and also did a reset, but nothing has worked. I feel that I need a new receiver. If I can't get any help, looks like I will be telling DISH goodbye after 9 years and telling hello to DirectTV. If anyone can make a suggestion as to the problem please do. I am tired of dealing with DISH tech support.
722 problems
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I have always had the 722 in single mode (as I have no other TV's attached) and have no idea what shared view is. As I mentioned, I have had the 722 for about 3 months and never changed any settings. I also had a friend of mine who has been a DISH installer for the past 6 years check all connections between the dish and the receiver and he thought that everything was intact and hooked up correctly.harsh said:
Also, can you provide more details about exactly what you attempted to do and how your receiver is configured? Single or Dual mode? OTA?
For example, were you recording and watching a sat or OTA channel? What channel number? On which TV? How did you attempt the channel change? Select a different channel from the Guide or up/down arrow key on the remote?
For example, were you recording and watching a sat or OTA channel? What channel number? On which TV? How did you attempt the channel change? Select a different channel from the Guide or up/down arrow key on the remote?
I currently am not using OTA. I only have one TV in my house and have always had the receiver on single mode, which it has always been set on since day 1. No matter how I change channels (up or down arrow or using the guide) the result is the same. I still cannot watch one channel and record another.ChuckA said:
Yes. I think you are right in that I am down to 1 tuner that works. Problem is that I have spoken to tech support 4 times and each one takes me through the same procedure but no one is able to help. Will I need a new 722 or is it a problem with a switch or the LNB?ChuckA said:
Did you do the check switch or system info. If you can identify which tuner is not working, you can then switch the input cables and see if the non-working tuner changes to the other one. If it does, then its a problem with something other than the receiver. For example, if tuner 2 is not working and you swap the input cables and then tuner 1 is not working but tuner 2 is, then its something in the cables, switch or LNB. If, after the cable swap, tuner 2 is still not working and tuner 1 is working, I'd guess its a problem with the receiver.
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Do not switch the cables if using a DPP Separator; the filters inside only work one way.
The problem could be a bad LNB, a bad Separator, or a bad receiver. It is difficult to tell unless you can replace them one at a time.
The problem could be a bad LNB, a bad Separator, or a bad receiver. It is difficult to tell unless you can replace them one at a time.
The problems started after my new Integra home theater receiver and Panamax surge protector were installed. The installer, who has a lot of experience with DISH and home theater installations, came over yesterday and checked all of the connections and assured me that nothing he did caused the problem. However, I wonder as the problems did not start until after the installation. I am very frustrated.
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