DBSTalk Forum banner
Status
Not open for further replies.
1 - 1 of 1 Posts

· Registered
Joined
·
5,952 Posts
There is no "retention number" any more...it has been discontinued...the only way to retention is through the front end CSR.

Yes, you should be able to get him an H20 for free, and depending on your bargaining skills, you might be able to get him an HR20 for nearly the same. He may or may not want the increased complexity (and potential early development problems) of the HR20. I'd think this through pretty carefully before getting him a box (Hr20) that about 25% of the users responding here are having issues with. (that affect their satisfaction)

While 75% of those responding reported being at least somewhat satisfied to very satisfied (325 respondents), that leaves 1 in 4 who are not...if your Grandad is one of the 1 in 4 (or cannot handle a few problems gracefully), then I would avoid the HR20 (DVR) and get the H20.
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top