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· The Shadow Knows!
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36,634 Posts
Discussion Starter · #1 ·
Please log all issues pertaining to the 99(c) satellite (also known as DIRECTV11) here.
 

· The Shadow Knows!
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36,634 Posts
Discussion Starter · #4 ·
Obviously the problems were temporary, that's why the changeover was done so early midweek.
 

· Registered
Joined
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2,051 Posts
RAD said:
H20-600
None of the new channel numbers were showing up on this box, all my other HD STB's had them. I needed to reboot the H20 to get the new channels (306,552,390,392.396.398) to show up in the channel guide.
Model: H20-600

Not sure if this is re 99 or 103

I found the same problem this morning, about 6 AM ET.
I ran the TP strength, and I believe I was missing odd or even on either 99 or 103. (I should have written this down, but I was already running late this morning. I then checked one of my HR20-700s, and I had no picture or sound on 501 or 537 (no Searching for Sat popup, just a blank screen). About an hour later, I checked the HR20-700 again, and both channels were fine. Signal strength acceptable on all sats. (I'm getting 60s and 70s on 103 and 99, and 90s on 119 and 90s on 119 and 110, so it's time to reaim the dish.)

Didn't have time to recheck the H20.
 

· Hall Of Fame
Joined
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4,736 Posts
Could be coincidence, but I had one HR20-700 (NR) that wouldn't respond to the power button on the remote. RBR had no effect. A cold boot eventually woke it up. (My other HR20-700 was fine)

All was fine thereafter.
 

· Mr. FixAnything
Joined
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27,979 Posts
New table:
Code:
  ESPNHD,   206
  ESN2HD,   209
   TNTHD,   245
   HBOHD,   501
   SHOHD,   537
   PPVHD,   139
  TDISHD,   292
   PPVHD,   181
    HDTH,   281
     UHD,   259
    TEST,   281 tv:hdt9318.ch
     HDN,   306
    HDNM,   552
    TEST,  9321 tv:famhd.ch
    TEST,  9324 tv:foxhdrm9324.ch
    TEST,  9325 tv:kabcdt.ch
    TEST,  9327 tv:fsphd9327.ch
    TEST,  9328 tv:foxhdss.ch
    TEST,  9329 tv:fxhdno2.ch
    TEST,  9330 tv:foxhdaz9330.ch
    TEST,  9331 tv:fsnhdmw9331.ch
    TEST,   634 tv:msghd9333.ch
    TEST,    58 tv:kqcadt9338.ch
    TEST,  9341 tv:fsn9341.ch
    TEST,  9346 tv:sunnet.ch
    NBCE,   392
    FOXE,   398
    ABCE,   396
    CBSE,   390
    TEST,  9352 tv:fsohhd9352.ch
    TEST,  9353 tv:kabcdt9353.ch
    TEST,  9355 tv:fsnflhd9355.ch
    TEST,  9363 tv:fsnoh29363.ch
    TEST,  9366 tv:knbcdt.ch
    TEST,  9369 tv:kcbsdt9369.ch
    TEST,  9370 tv:fso9370.ch
   MSGHD,   634
    TEST,  9376 tv:test9376.ch
   PPVHD,   138
   PPVHD,   145
   PPVHD,   180
   PPVHD,   136
 

· Godfather
Joined
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336 Posts
Not sure if this is related but I have had spotted pixelation issues on other channels that started last night on my local SD and HD, HGTV, HGTV HD, VH1, Food, Food HD, and Foxnews. These were the only ones that I watched yesterday. Every few minuets it would pixelate in a spot on the screen for a couple seconds then be fine for a few more minutes, it was getting a little annoying. All signal were in the upper 80's to 100 on all sats. This was on different boxes as well - R15, H21, and HR20.
 

· Cool Member
Joined
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11 Posts
I checked signal strength on 99(c) this morning. I only had values in the high 70's to low 80's on tuner 1, but they were all in the mid to high 90's on tuner 2. I do not see this on any of the other satellites. Any Ideas? I sure would hate to have LOS due to the tuner 1 reception. I am using HR20-100
 

· Godfather
Joined
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312 Posts
I have signal strengths on D11 in the 20's-30's. I called Directv to get it repeaked and they told me they couldn't do it until I actually lose service! It's a perfectly clear day here, and my signal strength is low, yet they won't fix it until the signal actually goes out. Is this normal, or did I get a CSR in a bad mood?
 

· Registered
Joined
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2,051 Posts
JayPSU said:
I have signal strengths on D11 in the 20's-30's. I called Directv to get it repeaked and they told me they couldn't do it until I actually lose service! It's a perfectly clear day here, and my signal strength is low, yet they won't fix it until the signal actually goes out. Is this normal, or did I get a CSR in a bad mood?
Call back. A different CSR might give you a different answer. Do you have the protection plan?
 

· Hall Of Fame
Joined
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1,183 Posts
JayPSU said:
I called Directv to get it repeaked and they told me they couldn't do it until I actually lose service!
In my day, we climbed up on the roof and fixed it ouselves. In the snow, uphill in both directions!
 

· Godfather
Joined
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336 Posts
DarinC said:
In my day, we climbed up on the roof and fixed it ouselves. In the snow, uphill in both directions!
HA - what are you talking about your day, I still do this!

:lol:
 

· AllStar
Joined
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55 Posts
JayPSU said:
I have signal strengths on D11 in the 20's-30's. I called Directv to get it repeaked and they told me they couldn't do it until I actually lose service! It's a perfectly clear day here, and my signal strength is low, yet they won't fix it until the signal actually goes out. Is this normal, or did I get a CSR in a bad mood?
There is some logic behind that response, because transponders which are not actually being used for any channels may not be operating at full power. If you have such low signal strengths, you should get searching for signal messages or unacceptable pixelation on affected channels. Base your complaint on that, and then mention you noticed the signal strengths are very low, so you think someone needs to come out and align your dish or do some other kind of repair.
 
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