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For 95% of you, this is a non issue as you guys are very tech savvy. But for most customers who aren't interested in how this stuff works, here's a simple tool.
Go to channel 480. If you get an onscreen message that starts with "CORRECT HD DISH SETUP...."
Then you have the correct HD dish. Doesn't guarantee the alignment is perfect, but for customers that don't know what kind of dish they have on their roof, it's a simple tool.
To see MPEG4 programming, you need the correct HD dish.
If you see "channel not available" or searching for satellite, then you may need a new dish (or potentially your box has it setup at 3 LNB instead of 5 LNB...that can be changed with the internal settings).
Only run this test on a HD receiver as a SD receiver will obviously not be able to see it.
Hopefully this helps some folks
Go to channel 480. If you get an onscreen message that starts with "CORRECT HD DISH SETUP...."
Then you have the correct HD dish. Doesn't guarantee the alignment is perfect, but for customers that don't know what kind of dish they have on their roof, it's a simple tool.
To see MPEG4 programming, you need the correct HD dish.
If you see "channel not available" or searching for satellite, then you may need a new dish (or potentially your box has it setup at 3 LNB instead of 5 LNB...that can be changed with the internal settings).
Only run this test on a HD receiver as a SD receiver will obviously not be able to see it.
Hopefully this helps some folks