[mikepd]

Hi,

My 722 died so I got a replacement DVR from Dish. If I try to watch any of the shows from the EHD I get a message saying that they were recorded using a different receiver and I will need to format the drive if I want to continue.

Is there any way of getting the new 722 to recognize these shows as I have a several drives worth recorded or are they all lost?

Thanks.

 

[722921]

I thought that was one of the points of the EHD, to be able to play amongst vip receivers...

 

[bobukcat]

Your EHD should work with the new receiver with no re-formatting of the drives. I've only done one 622 swap and the EHDs worked on the replacement one just fine. I would start a tech chat with them or call tech support but don't take a quick "you'll have to reformat your HD" answer if that's what you get, keep at it until they find a fix for it. Perhaps re-sending the enable EHD "hit" to the 722 will resolve it, I'm assuming you've tried hard resets of the new 722 with no luck?

 

[mikepd]

I have tried a hard reset but to no avail. I'll see what Dish has to say and see about giving the DVR a 'hit'.

Thanks.

 

[Charise]

I had to call to have the re-hit my receiver once for this reason. It worked fine and I didn't lose any EHD programs, so yours should be fine too.

 

[[email protected] Network]

I have tried a hard reset but to no avail. I'll see what Dish has to say and see about giving the DVR a 'hit'.

Thanks.

A hit should fix the problem. Feel free to send me a PM if you still need a hit sent

 

[mikepd]

Hi Matt,

PM sent.

Thanks.

 

[P Smith]

The issue become widespread ... Perhaps Mods could include THE solution to FAQ.

 

[mikepd]

A 'hit' did the job. Since we may upgrade to the Hopper/Joey setup, it's nice to know that I can still keep my stored shows even if I no longer need external drives due to the Hopper's 2TB drive.

Thanks for all the advice.