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· Mentor
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53 Posts
Just did a chat. Was offered $30 off for 12 months. Declined and asked when contract was up. Was told he didn’t have access to that information and was given loyalty number and pin to call. Called and was offered $45 off a month for 12 months free hbo,Cinemax, and showtime and free mlb extra innings for remainder of the year. No deal on NFLST. I accepted. Didn’t mention a 12 month agreement but account says there was a contract agreement. Not planning on canceling within 12 months anyways so not a big deal really.
 

· Mentor
Joined
·
53 Posts
I used the 800-824-9077 number and had no luck. They tried to reduce my package but that wasnt an option for me. Then they transferred me to "cancellation" and he couldnt offer me anything either. I had a $40 and $30 credit but the $40 expired last month. My bill is now about $143/month. I've been with DTV for over 20 years. I mentioned that the family wants me to move to YTTV or similar to get us below $100 per month. Does anyone have any new strategies when calling in?
Unfortunately for me I just went ahead and cancelled and made the switch to YTTV. After being disconnected from DTV for about a week I started getting offers for prepaid cards and $80 a month to come back. If they would have offered that in the first place I would not of left. However I have been very happy with YTTV.
 
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