Not a big deal NOW, but I did a unplug reboot (waited 5 minutes) and when it would start up I'd get the "almost" screen then it would go off. No blue lights nothing and pushing the power button didn't help or red reset. I tried this process multiple times and it wouldn't work. Then I tried unplugging it and plugging it quickly back in and pushing the power button on the front of the HR20 and it started the start-up process and all is well. I'm just curious if any one else has had this problem and if so try this process it worked for me.