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Are they replacing HR20s with 21s?

924 Views 10 Replies 5 Participants Last post by  Michael D'Angelo
I have come to the conclusion that my receiver has problems unrelated to the latest software release. It was rolled bck from 251 to 235 and it is still not working properly. I am wondering now, if I exercise my Protection Plan rights, will they ship a 21 instead of a 20?
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Michael D'Angelo;1681074 said:
You could receive either one and you will not be able to pick. But if the reason you want/need an HR20 is for OTA tuners and you receive an HR21 you should be able to get DIRECTV to ship you a free AM21.

BTW what problems are you having?
So people with bad HR21s might get a HR20 as a replacement?
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