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Recently signed up for ATT TV. They sent me a streaming box Model Number- C71KW-400. That model number appears to be the same model as used for ATT TV NOW. My question: Is it compatible with ATT TV NOW streaming box? If so, I assume I can just buy one from ebay or amazon for less $$. Is that correct?
Yes, the only issue with the boxes on Ebay, is in most of them, you need to do an automated hard reset/install from scratch of the OS and the ATT TV app, which takes about 1 hour when you get the box from ebay. Its the same box, but if it still has the beta software on it, the DVR wont always work right.
 
Yes, the only issue with the boxes on Ebay, is in most of them, you need to do an automated hard reset/install from scratch of the OS and the ATT TV app, which takes about 1 hour when you get the box from ebay. Its the same box, but if it still has the beta software on it, the DVR wont always work right.
Mine came "post-reset" so when I booted it up it went through the wizard to create the account and whatever. I bought it on ebay from a suggested reseller posted on here. Actually got 2 of them now. The box is quirky, reboots every so often for no apparent reason and other weird stuff, but it still mostly works. I'm hoping that when (if?) the new box comes out that it rectifies some of these issues.
 
Mine came "post-reset" so when I booted it up it went through the wizard to create the account and whatever. I bought it on ebay from a suggested reseller posted on here. Actually got 2 of them now. The box is quirky, reboots every so often for no apparent reason and other weird stuff, but it still mostly works. I'm hoping that when (if?) the new box comes out that it rectifies some of these issues.
If it tells you its going to reboot (vs just locking up and restarting) that is the reason you need to do the full factory reset. The beta software rebooted the box once a day.
 
No. The beta will say "Powering Off" with a spinning circle, and then reboot. If you are having issues with the box though, and never did the reset, it might cure the issue.
Just hit reset, wait until the ATT globe appears, hit reset again, and so on 10 times. After the 10th time, it will reinstall the Android software, and all the default apps, and the ATT TV app. Takes about an hour. Then everything is fresh.
 
No. The beta will say "Powering Off" with a spinning circle, and then reboot. If you are having issues with the box though, and never did the reset, it might cure the issue.
Just hit reset, wait until the ATT globe appears, hit reset again, and so on 10 times. After the 10th time, it will reinstall the Android software, and all the default apps, and the ATT TV app. Takes about an hour. Then everything is fresh.
Sounds like a good project for the weekend!
 
Is there a "movie extra pack" on AT&T TV? During pauses, AT&T has inserted ads for that package, but I believe that's a DirecTV package (the one with MGM, Sony, HDNET Movies, etc.). If that's the case, that's REALLY weird!
I feel like I've seen a reference to that package on AT&T TV somewhere. Given that AT&T TV uses the same base channel packages as DirecTV, it makes sense that it would also offer the same add-on packs. (Of course, just because something makes sense doesn't mean that AT&T is actually doing it!)

Anyhow, if it's an option, I'd think you would be able to log into your AT&T TV account and see it as an upgrade option. Maybe in the same place where you'd go to add premiums?
 
Just checked pricing again for DirecTV vs. AT&T TV vs. Comcast.

New subscribers to DTV's Choice package (which is the cheapest one with RSNs), with the "All Included" option that includes one HD DVR rental, will pay $70/mo plus the $10/mo RSN fee (so $80/mo) in the first year but then it jumps to a regular price of $132/mo ($122 + $10) thereafter. (DTV's regular pricing is just not competitive, which is why so many customers are bailing and/or getting loyalty discounts to stay.) And of course they require a 2-yr contract. Prices are $5/mo higher if you don't do autopay. With autopay, you're paying an average of $106/mo (plus government taxes and fees) over the course of your first 24 months. Although you do get free HBO Max and free NFL Sunday Ticket the first year and it looks like they're now offering a $50 Visa gift card for new online sign-ups. Spread out the value of the $50 gift card over the 24 months and you're down to an average monthly cost of about $104/mo.

Choice package on AT&T TV, without a contract, costs $85/mo flat (no additional RSN fee) but you pay another $10/mo for cloud DVR with unlimited storage and tuners (but with only 90-day retention). And if you want to buy one of their custom streaming boxes for the best user experience, that's another $5/mo for 24 months (or a single $120 up-front payment). So that comes out to $100/mo over the first 24 months (plus government taxes and fees), although you can cancel anytime and only be on the hook for the balance due on the streaming box (which is yours to keep or resell). They also throw in a free year of HBO Max but NFL Sunday Ticket (along with NFL Network and local PBS) isn't available on AT&T TV at all. Alternatively, if you took AT&T TV's optional 2-yr contract, you'd get all the above for an average monthly price of about $96/mo (plus taxes) during the first 24 months. But there's no gift card offered right now. So you save a measly $4/mo in exchange for making a 2-yr commitment.

AT&T TV's savings versus DirecTV is a little better, at $8/mo, but that amount may not be worth it if you're a big NFL fan (or regularly hold onto DVR recordings longer than 90 days) or care about DTV's live 4K HDR sports, which AT&T TV still lacks. You do save a lot on AT&T TV versus DirecTV when you compare their post-contract regular prices (Choice at $95 vs. $132) but for new sign-ups just looking at what they'll pay during the first two years (and who considers beyond that?), AT&T TV isn't all that much cheaper, despite the fact that its new customer acquisition/installation costs are WAY less than DirecTV's. This tells me that AT&T TV is being overly greedy and probably has a higher profit margin than DirecTV, at least during the first couple years. Because a Choice package customer will only pay $100 to $200 more in that period for DirecTV than AT&T TV (depending on whether they take the AT&T TV contract or not) but the cost of DirecTV equipment and pro installation alone has to be more than $200, never mind the cost of also throwing in a free season of NFL Sunday Ticket plus a few additional channels not available (yet, anyway) on AT&T TV.

Compare all that to Comcast, which is the nation's largest cable TV operator and the most common competitor in AT&T's wired network footprint. Around here, based on the regular, non-promo, non-contract Comcast pricing, adding their Extra cable TV package (which includes RSNs and is similar to DTV/AT&T TV's Choice) to their standalone broadband service increases your bill by $91.40/mo. That includes one X1 box rental (either HD or 4K HDR) plus DVR service (150 hrs. storage). All other Comcast-imposed fees (e.g. broadcast TV, RSN) are included in the $91.50 figure (but government taxes are not). Looks like a new customer signing up with Comcast right now and taking a 1-yr contract would pay a little less, $86.40/mo more to include Extra TV versus just getting standalone broadband. If you wanted Comcast's Extra TV package (as configured above) but as a standalone service (no internet), you'd pay a regular price of $101.40/mo from the start after the regular $10/mo autopay discount (with no contract or other discounts). But that figure is pretty pointless because you can't get AT&T TV without broadband and my guess is hardly anyone on DirecTV satellite foregoes broadband service if it's available where they live.

The upshot of all of this, to me, is that AT&T TV needs to cut their base prices by $5-10/mo. to be more competitive with Comcast for customers who want RSNs. (AT&T TV does give you a free year of HBO Max, valued at $15/mo, while Comcast only offers free Peacock Premium, valued at $5/mo.) For those who don't care about RSNs, well, cutting the price of the starter Entertainment tier (which does not offer a free year of HBO Max) from $70/mo down to $60 or $65 would put it on a better footing versus YouTube TV and Fubo TV, which both cost $65 and come with lots of DVR storage (which is an extra $10/mo on AT&T TV).
 
Interesting. One thing you might want to add is, Comcast TV is maxed out at 720p and bit starved. ATT TV, YouTubeTV, and Fubo are all 1080p when the source is, and the bandwidth is much higher. I pay $49 for fiber gig internet from ATT, and $59.45 including taxes for the YouTubeTV+T-mobile deal, for a grand total of 108.45. I do have all locals, but no RSN's. T-mobile gives free MLB-TV, so that is another $120 value if you are a baseball fan and dont have a "home team" that is blacked out.
Also, if you are a subscriber to any of these services, you can use a Roku or FireTV stick to get those DirecTv 4K channels from the Fox Sports on the standalone Fox Sports app.
 
Interesting. One thing you might want to add is, Comcast TV is maxed out at 720p and bit starved. ATT TV, YouTubeTV, and Fubo are all 1080p when the source is, and the bandwidth is much higher.
True. Although I see superior picture quality as a sort of "icing on the cake" bonus that most consumers won't know about or consider. I do think that in many ways AT&T TV is superior to Comcast cable TV but at the end of the day, most folks will compare them based mainly on price. And with AT&T TV being the new service trying to gain traction, they need to be better than the competition while also being priced about the same.

If they could just add those missing PBS and CW locals, cut the everyday no-contract prices on all their packages by $10/mo (so Entertainment at $60, Choice at $75, etc.), and roll out the faster 2nd-gen box, I think AT&T TV would get a lot more consideration. Right now, it's in a weird place where it probably mainly appeals to AT&T Fiber/Internet customers who want a high-quality traditional cable TV experience with dedicated box and remote. Big sports fans who want great PQ will opt to pay a little more and sign up with DTV and get NFL ST, NFL Network, and 4K live sports. Those with cable internet who want a full channel package and dedicated box will likely just take that company's in-house cable TV package with RSNs and pay a bit less than AT&T TV Choice (and not have to worry about exceeding a broadband data cap they may have by streaming all their TV). Those with cable internet who are savvy about their options, in terms of price and picture quality, but don't care about RSNs, will likely go with YouTube TV, Fubo TV, Hulu Live or maybe just Philo.

It seems to me that AT&T TV gets a bit lost in the middle of the pack.

Don't forget about equipment rental fees that ATT does not have
To try and make equal comparisons, I included one TV box from each service. On AT&T TV, I added a $5/mo charge for the first 24 months to pay for it under the no-contract model. (AT&T TV lets you spread out the $120 cost that way if your credit qualifies.) Although I'm sure there are many folks who sign up for AT&T TV and don't want or care about their box, so they save that $5/mo charge. And the more TVs you have, the more you're saving on box rental fees versus going with DirecTV or cable TV. Although Comcast and some other cable TV providers do allow you to avoid their box rental fees by using a free app on your own streaming box. Anyhow, everyone's situation will be different and I simply went with a single-TV scenario and assumed you'd want a dedicated TV box and remote designed for use with that service.
 
I liked ATT TV, especially with the Osprey box, but my server would fail me every night trying to watch my DVRed shows.
Now that I have YouTubeTV, I would never go back. Their method of FF is weird (hit the button in 15 sec jumps, or hold it down for rapid FF, followed by play) vs ATTs just hitting FF and watching the window and hitting play when you get where you want, but I programmed my Harmony hub to send 7 FF's and 1 play command in a sequence on an unused button on my remote, and now I can basically skip and entire commercial break plus or minus a few seconds with one button press...so that solved my biggest complaint about YTTV.
 
Discussion starter · #1,859 ·
I liked ATT TV too and think it is overall the best of the live streamers, especially if using their box. Best PQ and audio offered. But alas, it just is too darned expensive for me to keep.

Gave YTTV and Sling a whirl, both were OK for most things but in the end, the lack of enough new, original and interesting shows just made me kick them mostly to the curb. I may keep bare Sling Blue going for awhile but I’m pretty much over to on demand services.

Advantages are usually really good PQ, DD5.1 audio on most services and I get to pick which reruns I want during the day and plenty of original stuff for the evenings. Sports of most sorts isn’t quite dead to me, but it sure is scaled back. Having a good OTA DVR makes it pretty handy.

Having an outlay of $50 or less a month is sweet too! Beats having about $50 for on demand plus whatever for live!
 
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I liked ATT TV, especially with the Osprey box, but my server would fail me every night trying to watch my DVRed shows.
Based on reports I read in various places, I think your experience was an outlier. Their cloud DVR is certainly still buggy for some folks but not typically to the degree you experienced. Especially weird that you had such problems while using AT&T Fiber as your ISP.
 
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