have you tried rewinding what you are viewing when this happens? The audio dropouts you are describing sound like out of sync problems. I just hit rewind for a quick second and start from there.
Audio Dropouts
I see from this and other boards that I am not the only customer having problems with the HR20 audio. But mine is so bad I can't watch TV at times.
This weekend during a movie on HD Net Movies, the audio was dropping out for 1-2 seconds and it was happening about every 10 seconds for over an hour. This problem occurs on local HD channels and other non-local, non-hd channels. Sometimes the dropouts are frequent and sometimes not so frequent.
I have a service call scheduled for tomorrow but I am afraid to let them install a new receiver because I have had no other issues with performance other than the audio problems. I'd hate to get a new receiver with a load of issues.
I just wish I knew if this is a receiver issue or maybe something to do the LNB's or some other freaky issue.
Frustrated!!!!!!!
This weekend during a movie on HD Net Movies, the audio was dropping out for 1-2 seconds and it was happening about every 10 seconds for over an hour. This problem occurs on local HD channels and other non-local, non-hd channels. Sometimes the dropouts are frequent and sometimes not so frequent.
I have a service call scheduled for tomorrow but I am afraid to let them install a new receiver because I have had no other issues with performance other than the audio problems. I'd hate to get a new receiver with a load of issues.
I just wish I knew if this is a receiver issue or maybe something to do the LNB's or some other freaky issue.
Frustrated!!!!!!!
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Try hitting the replay button (looks like an arrow in a circle) or pause for a second. There is a bug with audio dropouts when what you are viewing is too close to the incoming stream, it looks to be some kind of block read problem from the stream. If that does not help, you might have anything from a bad connector to a more serious problem.wlong said:I see from this and other boards that I am not the only customer having problems with the HR20 audio. But mine is so bad I can't watch TV at times.
This weekend during a movie on HD Net Movies, the audio was dropping out for 1-2 seconds and it was happening about every 10 seconds for over an hour. This problem occurs on local HD channels and other non-local, non-hd channels. Sometimes the dropouts are frequent and sometimes not so frequent.
I have a service call scheduled for tomorrow but I am afraid to let them install a new receiver because I have had no other issues with performance other than the audio problems. I'd hate to get a new receiver with a load of issues.
I just wish I knew if this is a receiver issue or maybe something to do the LNB's or some other freaky issue.
Frustrated!!!!!!!
Good luck
Sometimes the rewind option works and you'll get some back but a lot of times I believe it's the network troubles. You'll notice that the Dolby kicks off and the 2.0 comes on when they're having trouble. I get the worst stare and huff from the wife when they keep cutting Desperate Housewives audio. We have to go back to the Tivo once in a while to find out what they actually said.
I have complained mucho about the same problem. Hitting the rewind button once does seem to fix the problem on live TV. It doesn't seem to cure the problem on recorded sessions.
That does not seem to fix the problem. The audio appears to be in sync but just goes silent for 1-2 seconds.
I have checked and rechecked all connections.
Guess I'll let the DTV service tech look at it and really screw it up.
I have been a customer since 1998 but am really thinking of switching to DISH!
I have checked and rechecked all connections.
Guess I'll let the DTV service tech look at it and really screw it up.
I have been a customer since 1998 but am really thinking of switching to DISH!
wmschultz said:have you tried rewinding what you are viewing when this happens? The audio dropouts you are describing sound like out of sync problems. I just hit rewind for a quick second and start from there.
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