Glad you like the tech's work and showed your appreciation.jonrud said:Only question I have - on some of my TVs he entered the zip code at 07757 instead of 07751. I called the guy back and he said it didn't make any difference in terms of the signals, etc .... Is this true?
Sounds like a really good install. Glad to heat it went welljonrud said:After months of reading this forum and being very worried by all the bad install stories - yesterday it was finally my turn. I had a tech from DirecTech in Monmouth County, NJ. The appt. was from 8-12 and he showed up at 11am.
The guy was very friendly - I walked him through exactly what I wanted. 1 HD DVR, 1 HD and 4 standard going to 4 different rooms. He mounted the dish on the back part of my roof pointing over the peak so it's completely invisible from the street which I was thrilled with. All the wires were ran down inside gutters so you can't see them on the side of the house.
We drilled two holes into the house - one into an upstairs bedroom for a standard recevier and a 1" hole into the basement to feed in the 4 lines to the multiswitch which he hid in my basement drop ceiling.
The only problem I had was an old 13" TV I had would get wavy lines on it when we hooked up the box. We spent about an hour troubleshooting that - checking the connections, receivers and multi-switch output until we finally determined it had to be the TV. Every other TV worked fine.
The total install took 6 hours. I was very happy and I gave the guy $40 - he didn't charge me for anything extra at all.
Only question I have - on some of my TVs he entered the zip code at 07757 instead of 07751. I called the guy back and he said it didn't make any difference in terms of the signals, etc .... Is this true?
If its a D12, the wavy lines have been a problem. Hook them up with AV cables and your problem should be solvedjonrud said:The only problem I had was an old 13" TV I had would get wavy lines on it when we hooked up the box. We spent about an hour troubleshooting that - checking the connections, receivers and multi-switch output until we finally determined it had to be the TV. Every other TV worked fine.
Only question I have - on some of my TVs he entered the zip code at 07757 instead of 07751. I called the guy back and he said it didn't make any difference in terms of the signals, etc .... Is this true?
If you are that pleased with the technician and his work a note or email to hisjonrud said:After months of reading this forum and being very worried by all the bad install stories - yesterday it was finally my turn. I had a tech from DirecTech in Monmouth County, NJ. The appt. was from 8-12 and he showed up at 11am.
The guy was very friendly - I walked him through exactly what I wanted. 1 HD DVR, 1 HD and 4 standard going to 4 different rooms. He mounted the dish on the back part of my roof pointing over the peak so it's completely invisible from the street which I was thrilled with. All the wires were ran down inside gutters so you can't see them on the side of the house.
We drilled two holes into the house - one into an upstairs bedroom for a standard recevier and a 1" hole into the basement to feed in the 4 lines to the multiswitch which he hid in my basement drop ceiling.
The only problem I had was an old 13" TV I had would get wavy lines on it when we hooked up the box. We spent about an hour troubleshooting that - checking the connections, receivers and multi-switch output until we finally determined it had to be the TV. Every other TV worked fine.
The total install took 6 hours. I was very happy and I gave the guy $40 - he didn't charge me for anything extra at all.
Only question I have - on some of my TVs he entered the zip code at 07757 instead of 07751. I called the guy back and he said it didn't make any difference in terms of the signals, etc .... Is this true?
call Directv and let them know what a wonderful job the installer did. he should get points for it.jonrud said:After months of reading this forum and being very worried by all the bad install stories - yesterday it was finally my turn. I had a tech from DirecTech in Monmouth County, NJ. The appt. was from 8-12 and he showed up at 11am.
The guy was very friendly - I walked him through exactly what I wanted. 1 HD DVR, 1 HD and 4 standard going to 4 different rooms. He mounted the dish on the back part of my roof pointing over the peak so it's completely invisible from the street which I was thrilled with. All the wires were ran down inside gutters so you can't see them on the side of the house.
We drilled two holes into the house - one into an upstairs bedroom for a standard recevier and a 1" hole into the basement to feed in the 4 lines to the multiswitch which he hid in my basement drop ceiling.
The only problem I had was an old 13" TV I had would get wavy lines on it when we hooked up the box. We spent about an hour troubleshooting that - checking the connections, receivers and multi-switch output until we finally determined it had to be the TV. Every other TV worked fine.
The total install took 6 hours. I was very happy and I gave the guy $40 - he didn't charge me for anything extra at all.
Only question I have - on some of my TVs he entered the zip code at 07757 instead of 07751. I called the guy back and he said it didn't make any difference in terms of the signals, etc .... Is this true?
Bill,Bill C said:If you are that pleased with the technician and his work a note or email to his
office would go a long way to keep his morale up, after all he made your day
why not make his
:lol:jonrud said:His name was Jose. You could try to request him when you schedule.
I didn't advise the op to call Directv, I advised them if they were happy withjoe diamond said:Bill,
Ya gotta watch it. I got a story about an Ironwood tech who got a back charge because the customer called DTV to praise the great work and get the tech's address to send a tip. The reason was " a call to DTV during the first year is cause for a $100.00 charge back." The manager didn't read anything about the reason for the call and just hit the check; they fixed it also, i heard.
Joe
I had one particular D12 install give me a scrolling white bar up the screen and a buzz in 1 room. Switched boxes out twice, same problems, finally switched out boxes with the D12 in the living room and it fixed the issue. No rhyme or reason why.thespaceghost said:If its a D12, the wavy lines have been a problem. Hook them up with AV cables and your problem should be solved
Zipcode is used for locals. As long as that zipcode is covered under the same locals, you're ok.
You can enter whatever number you want for the zip code. Where did you hear this about the locals? Here I have seen techs use 12121, where the zips here start with 3's. The spot beam is for locals, from what I understand.thespaceghost said:If its a D12, the wavy lines have been a problem. Hook them up with AV cables and your problem should be solved
Zipcode is used for locals. As long as that zipcode is covered under the same locals, you're ok.
