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Best way to get a new HD DVR (not a new customer)

2455 Views 34 Replies 18 Participants Last post by  Doug Brott
Looking to get an HD DVR for my father-in-law as a Bday present. He currently has a new 1080p TV, with SD programming through DirecTV. I know he will have to pay the monthly charges, but would like to get him an HR2X.

What would be best? Calling DirecTV themselves? Buy the DVR from a retailer? Would DirecTV offer me any type of deal?

Won't have time to call around until later, and I'm hoping I'll know which direction to go by then :)

Thanks!

VV
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VetteVert said:
Looking to get an HD DVR for my father-in-law as a Bday present. He currently has a new 1080p TV, with SD programming through DirecTV. I know he will have to pay the monthly charges, but would like to get him an HR2X.

What would be best? Calling DirecTV themselves? Buy the DVR from a retailer? Would DirecTV offer me any type of deal?

Won't have time to call around until later, and I'm hoping I'll know which direction to go by then :)

Thanks!

VV
Best thing is to call and see what they can do for you. You don't know until you try!
Best bet if this were me would be to pick one up at a local retailer and then have dad go for some credits on his account after you give it to him if he's eligible for some... full well knowing that it could extend his commitment. Then he could either give you the difference or (if it were me) would help offset some of his bill for the first few months.
sean10780 said:
Best thing is to call and see what they can do for you. You don't know until you try!
But he won't be able to access dad's account without dad authorizing it, which would ruin the surprise.
tcusta00 said:
But he won't be able to access dad's account without dad authorizing it, which would ruin the surprise.
Good point! I guess I didn't think about that.

Nevermind my answer then. :)
tcusta00 said:
Best bet if this were me would be to pick one up at a local retailer and then have dad go for some credits on his account after you give it to him if he's eligible for some... full well knowing that it could extend his commitment. Then he could either give you the difference or (if it were me) would help offset some of his bill for the first few months.
I'm not familiar with these credits. He could ask for credits since he (me) purchased the receiver?

Thanks for all the help!
VetteVert said:
I'm not familiar with these credits. He could ask for credits since he (me) purchased the receiver?

Thanks for all the help!
Yes, sorry about that...

If you (or your dad in this case) is a long-time customer with good payment history, etc, then he may be eligible for a free upgrade to the HD DVR. In your case you can't call and ask them this before the fact, so my recommendation is that you go buy it and ask later if he's eligible for the freebie, which would be accomplished by them issuing a credit to the account. They may or may not give it, depending on the history on the account. Just be sure to go into the phone call without the expectation that it will happen and you may just get it.

Again, it will probably require a contract extension, but if he's happy with DirecTV this shouldn't be an issue.

Hope this helps to clarify.
VetteVert said:
Looking to get an HD DVR for my father-in-law as a Bday present. He currently has a new 1080p TV, with SD programming through DirecTV. I know he will have to pay the monthly charges, but would like to get him an HR2X.

What would be best? Calling DirecTV themselves? Buy the DVR from a retailer? Would DirecTV offer me any type of deal?

Won't have time to call around until later, and I'm hoping I'll know which direction to go by then :)

Thanks!

VV
It probably wouldn't be the best b-day gift knowing that these boxes are crap. If you really want him to not disown you, get him service with DISH or TWC.
Axl Rhoads said:
It probably wouldn't be the best b-day gift knowing that these boxes are crap. If you really want him to not disown you, get him service with DISH or TWC.
:nono2:
Axl Rhoads said:
It probably wouldn't be the best b-day gift knowing that these boxes are crap. If you really want him to not disown you, get him service with DISH or TWC.
These boxes are far from crap.... I have 3 that I am very happy with, and will be replacing my final TIVO unit very soon.
Starchy77 said:
These boxes are far from crap.... I have 3 that I am very happy with, and will be replacing my final TIVO unit very soon.
How much is DTV paying you to say that?
Axl Rhoads said:
It probably wouldn't be the best b-day gift knowing that these boxes are crap. If you really want him to not disown you, get him service with DISH or TWC.
Axl Rhoads said:
How much is DTV paying you to say that?
Plenty of us are extremely happy. Most polls that come up sit around 80% of us that are happy.

The happy people do not go around screaming how happy they are everywhere...but the haters and upset people do, so there is always a bias towards the people who are having problems.

My HR21 has had one blank recording since Feb. when I got it, not bad at all IMO and I love my HR21.

Have you tried some cable boxes lately? Those things are HORRIBLE. Even searching the guide can be an adventure. So before you crap and troll on the HR2x, try some of the competition and realize that just because some are having issues, not nearly all of us are.
Grentz said:
Plenty of us are extremely happy. Most polls that come up sit around 80% of us that are happy.

The happy people do not go around screaming how happy they are everywhere...but the haters and upset people do, so there is always a bias towards the people who are having problems.

My HR21 has had one blank recording since Feb. when I got it, not bad at all IMO and I love my HR21.

Have you tried some cable boxes lately? Those things are HORRIBLE. Even searching the guide can be an adventure. So before you crap and troll on the HR2x, try some of the competition and realize that just because some are having issues, not nearly all of us are.
I had a DirecTIVO for about 3 years....NOT ONE PROBLEM. Loved it. Now I have to pay an additional $9.99 for a service that craps out and destroys all of the content I have on my hard drive. Not to mention spending $159 for Center Ice so I have the luxury to watch my team when I want. But the irony of that is, can I?

Call me what you want, but I was just looking for a message board that could enlighten me on some of these issues.....holy crap, there sure are a lot of unhappy customers! LOL
Axl Rhoads said:
It probably wouldn't be the best b-day gift knowing that these boxes are crap. If you really want him to not disown you, get him service with DISH or TWC.
While you may be having less than stellar success, there are many here that enjoy both the service and the receiver. I'm sure VetteVert thought his Birthday Gift idea through before asking questions here ..
tcusta00 said:
Please don't feed the troll.
X2:ramblinon
I have an HR20 myself, and am quite satisfied with it. Thanks to all who answered my question. He has been with DTV for a LONG time with nothing but the original sat receivers. He may qualify for a freebie. I may get his wife (this is my father-in-law, not father) to call and check for me. If so, I could just pay the differece for some period of time.

Thanks again
Wow, you guys sure are sensitive over a DVR. If you're having such great luck with it, seriously, why are you even reading these threads? Maybe I'm blind, but it looks like most of them are dedicated to issues/problems with the boxes...no?
Axl Rhoads said:
Wow, you guys sure are sensitive over a DVR. If you're having such great luck with it, seriously, why are you even reading these threads? Maybe I'm blind, but it looks like most of them are dedicated to issues/problems with the boxes...no?
Nope, not sensitive at all, but to come into a thread where someone is looking for advice about how to purchase something and then slam it out of left field is wholly uncalled-for. If you don't like the HR20 start your own thread, don't crap on someone else's for no reason.
tcusta00 said:
Nope, not sensitive at all, but to come into a thread where someone is looking for advice about how to purchase something and then slam it out of left field is wholly uncalled-for. If you don't like the HR20 start your own thread, don't crap on someone else's for no reason.
But that is the advice I would offer someone who is looking into a DirecTV DVR. I would strongly suggest they don't buy one. And if they are going to get one anyways, they certainly better not PAY for it. I held on to my DirecTIVO for as long as I possibly could because I knew I was going to have problems. You know what, I was right.
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