no additional monthly cost is correct for a replacement. the cost to have it added, however, is a different story. that is 99 for the rcvr and 99 for install plus shippingGopherIce said:
no additional monthly cost is correct for a replacement. the cost to have it added, however, is a different story. that is 99 for the rcvr and 99 for install plus shippingGopherIce said:I still feel like a newbie even though I've been a subscriber for almost 10 yrs...anyway, I would like to add a second dvr and was wondering if there would be an extra monthly charge...this would be a replacement. I am pretty sure once you have one dvr on the account, you can add another as a replacement to a standard receiver at no additional monthly cost.
Be careful... where are you getting this dvr from? Cars will cost around $20 or so... Are you after an HD DVR? being around for 10 years, you may want to call in and see if they will set you up with a new one for free... they might do it if your a good customer... And it never hurts to ask.GopherIce said:Thanks everybody...if I can get a dvr on my own without a card, is there a cost to get a card? And is there some sort of activation fee? I am trying to get a dvr on my own and can handle the install myself...I am just not sure about any activation and/or access card issues.
If he has been around for 10 years, is it safe to assume that he owns his standard receiver now? If that is the case, then he would still have a $4.99/month lease fee added to his account, just no more DVR fee as that is already paid for the DVR he is using now. Please correct me if I am wrong on this - I think he may get another $4.99 charge monthly.curt8403 said:no additional monthly cost is correct for a replacement. the cost to have it added, however, is a different story. that is 99 for the rcvr and 99 for install plus shipping
owned vs leased makes no difference here. the cost is for the new unit which is replacing the old, not the old.Starchy77 said:If he has been around for 10 years, is it safe to assume that he owns his standard receiver now? If that is the case, then he would still have a $4.99/month lease fee added to his account, just no more DVR fee as that is already paid for the DVR he is using now. Please correct me if I am wrong on this - I think he may get another $4.99 charge monthly.
GopherIce - do you own or lease the receiver you are looking to replace?
When you subscribe to DirecTV service, you will have one receiver marked as the "primary". The monthly charge for that first or primary receiver is covered under your monthly package price. For each *additional* receiver you pay $4.99 per month, regardless of its brand, capabilities, or if it's owned vs. leased. If you have a receiver with DVR capabilities, then you need to subscribe to DVR service which is an *additional* $5.99 per month and covers your entire account, regardless of how many DVR's you have.GopherIce said:I own the standard receiver that will be replaced (and also another standard receiver)...the only one I don't own is my newest addition, which is the dvr. With my original set-up, I had 3 standard receivers installed. I was billed and extra $4.99 for two of them (first one is free and $4.99/month for each additional receiver)...and since I added the dvr, I am billed an additional $5.99 for the dvr service...is the way I have interpreted it. So I was thinking that, since I already pay a $4.99 fee for the one I would like to replace, I would not have any extra monthly charge, since I also already pay the $5.99 dvr service.
Well no, I do not have any experience with activations (I overstated my years of service, not on purpose, I'm getting old and forgetful)...but thanks for the heads-up on locating the primary receiver. I found that the one that is our primary is NOT the one we are going to replace. But I did find something interesting...while looking at my account using the instructions you gave, I noticed that the handling charge for the new DVR, which has since been credited, uses the same last four #'s as our primary does under the access card column. Does that mean that they are expecting me to replace the primary receiver? And what can happen to cause headaches if I do swap out the primary?JLucPicard said:As long as your cable work is good it shouldn't be a problem to set up and activate. As a 10 year subscriber, I would guess you've had some experience with the activation process.
The one caution I would toss out here (and I haven't gone back and read through the thread to see if it was addressed already) is if the standard receiver you are replacing is currently listed on your account as the "primary" receiver, the CSR usually rebuilds your account when replacing that receiver. If you have any credits, grandfathered status, etc., be very careful that things are the same after the activation as they were before.
OK, I did go back and read now. It looks like you currently have two standard receivers and the new DVR will replace one of them. If one of those standard receivers IS your primary receiver (which would be the case unless you had the prior DVR set up as your primary at the time you got it), I would do this. Log into your account at DirecTV.com. and click on "Activity Since Last Bill". Find the charge there for the package you subscribe to. The xxxxxxxxxxXXXX you see there (with the XXXX part being actual numbers) is the card number of the receiver that is listed as the primary receiver. I would confirm which of your receivers has that card number and REPLACE THE OTHER ONE. It may mean moving the primary to the other location depending on where your receivers are, but swapping out the DVR for the standard receiver that is NOT your primary will save you many potential headaches.
Good luck with everything! Sounds like it's working out pretty well so far!
GO VIKES!