[texasmoose]

03/13/2012 XXXXXXXX9294 Advanced Receiver-HD - Charge $10.00 $0.63

03/13/2012 XXXXXXXX9294 Advanced Receiver-DVR - Charge $8.00 $0.66

Is this normal?

 

[Davenlr]

One is for HD service, the other is for DVR service. If you call, you might be able to get the HD service credited back if you have autobillpay.

 

[texasmoose]

ty 4 the prompt reply.....

 

[CCarncross]

Just for clarification, everyone with HD and a DVR have this fee as well, although someone with the free HD credit will see the $10 fee waived. I believe to qualify you have to have at least choice xtra or higher programming package and paperless billing w/autopay.

 

[lparsons21]

FreeHD is a mess. The requirements are what they are when you sign up, or maybe different and is the pretty typical D* mess with billing services that pop up now and then.

Some get it for Choice or better, some require Choice Xtra (like me), and the newest ones get it with Entertainment or better. The only consistency at all is the auto-pay requirement it seems.

 

[Bigjohn4real]

The multiple charges are for the current month of billing and the few days the receiver was active in your prior billing cycle that you had already been billed for before you activated it. DTV bills a month in advance so if your billing cycle is the 1st-31st and you activated the receiver on march 28th, you will see the partial month charge for the receiver from 3/28-3/31 along with the full months charge for 4/1-4/30 on the April bill.