[remlle]

2 times now my HR20 has stoped working stating it can not find signal on one of the sat inputs apon a reboot it will never find signal again. but IF i take out the b band converters it works is this common that these go bad?

 

[Larry G]

I've seen posts here that say they are fairly susceptable to failure with people having the same or similar problems as you are. I have not installed mine as of yet.

 

[WinstonSmith]

What do you do when those go bad?

 

[Larry G]

I guess you'd call D* and they'd send a tech out with some. I had to do this when they brought my HR20. Installers never hooked 'em up and took them with when they left. I called D* and the next day a tech came out with 2 more.

 

[WinstonSmith]

Can you install them yourself?

 

[PoitNarf]

Can you install them yourself?

Yes, they just attach to the sat inputs on the back of the HR20.

 

[Larry G]

Yes. Very simple. They have two coax connections on them. Connect one end to the coax from the dish. Connect the other to the input on the back of the receiver. It even tells you which end goes where.

 

[iceman2a]

I have removed both "BBC's", put them in a draw until they're needed! One less piece to troubleshoot!

 

[dervari]

It even tells you which end goes where.

Yea, kinda hard to screw this one up when one end is a male and the other a female.

 

[WinstonSmith]

And they're wasting a tech call on that?

 

[Larry G]

I have removed both "BBC's", put them in a draw until they're needed! One less piece to troubleshoot!

Exactly. That's why mine are in the cabinet next to the receiver. When I need 'em I'll install them.

 

[tstarn]

After a full-box freeze-up (nothing worked), took mine off and also tossed them into a drawer. No freezes since, just some minor issues, mainly the FF freezing a few times and losing a recording, at this point.

 

[Carbon]

I have one bad one too time to look on eBAY.

 

[Larry G]

And they're wasting a tech call on that?

Yea Tried to get D* to just send me a couple but they wouldn't do it. Tech who came out was pretty happy tho. Had nothing to do and charged D* for a service call. I guess maybe D* thought I was trying to cheat them out of a couple.

 

[remlle]

well they sent me an entire new box got it today so I took out the converters and sent the unit back to them