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Just got HBO and Starz added to my HD package. On Starz Edge and Starz Family I've had movies that occasionally go to black screen for just a second then reappear. The sound never goes, just the picture. So far on the few movies I've watched on HBO this has not happened and it has never happened on the regular channels. Contacted Dish Tech Support and they haven't heard of this before and suggested next time I notice it to try to rewind my DVR and see if the DVR picked it up. Anyone else had this problem?
 

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YES!!! This has happened to me several times today while watching StarzHD. I have tried other channels and I don't think its happening on other stations. I know we watched a couple moves on LifetimeHD today and it never did it. It first happened yesterday and I honestly can't remember which HD channel I was watching. I know it was a premium movie channel though. It happened several times while watching Resident Evil: Extinction tonight on Starz HD. I called Dish thinking I got a crap receiver or something (just got HD hooked up two days ago. They gave me the usual bull*crap* of resetting it. I already tried that because I knew that's what they'd tell me to do and it still did it. I then switched over to HBO HD and watched a movie for an hour or so and it never did it once and it was doing it every 10 minutes or so on Starz. Went to ESPN and a few other stations and it didn't do it there either. Let me know what you find out. I know its not my t.v. because I can rewind the show and it happens again in the exact same spot.
 

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After seeing this thread, I checked... and something I recorded last night (Hellsing Ultimate on SEDGEHD) had a black screen appearance.

I wonder if this is not Dish but rather a Starz issue. I say this because I did not note any loss/drop of signal nor did I lose audio synch... which typically indicates it is a source problem rather than a Dish one in my experience.
 

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Doesn’t seem to affect the audio, just a few consecutive blank (black) video frames, right? :rolleyes:

Well, besides the various STARZ channels being affected I’ve seen it on all of the HBO, MAX, and SHO channels too. :eek2:

For me this started with the previous L6.13 software update and continues to occur under the current L6.14 release. :nono2:
 

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Happening to me as well. I thought it was an issue on my 722, as I haven't seen it on the 622. However, we don't watch the movie channels often on the 622.

Was planning on calling Dish, thinking it was an issue with my equipment and then I read this...
 

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HDMe said:
After seeing this thread, I checked... and something I recorded last night (Hellsing Ultimate on SEDGEHD) had a black screen appearance.

I wonder if this is not Dish but rather a Starz issue. I say this because I did not note any loss/drop of signal nor did I lose audio synch... which typically indicates it is a source problem rather than a Dish one in my experience.
It also happens to mostly on HBO and KRON4. But Young Broadcasting has cut millions from their 8 or 9 stations. KRON4 is our Mynetwork affilate. My caregiver watches the news at 4PM.

Does this station have HD? I have never have watched Mywhatever nor will I. Just curious..

Bay Area posters: Chime in!
 

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I have yet to notice it on any other station but the StarzHD channels. It's rather annoying and when I called Dish to alert them to a potential problem he says, "well sir, I have no notes of anyone else reporting this problem. We have several screens set up monitoring all the channels to catch potential problems." Bull****! Then of course he politely asked me to reset my receiver. Oh, if I had a dollar for every time I got that line. There is obviously a problem with either the feed or the software but you can't tell me they aren't aware of the problem. I would 100% happier hearing, "yes sir, we are aware of a problem and are looking into it, we apologize for any inconvenience this has caused." You all should call in anyway so they can make a "note" of the problem.
 

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Same problem on my 612.
Recorded 30 Days Of Nights last night and the problem occured a dozen or more times during playback.
It's also happening on live TV. In fact, I just had to do a front button reset.
Video froze up, audio was still OK. When I switched channels the screen was black.
 

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I just saw this happen one time on a replay off of hbo comedy
 

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Adding my name to the list of people who have noticed this on Starz/HBO HD Channels
 

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Did it many times watching Dan in Real Life last night on Starz. About every 5 minutes or so on my 622 it would black out for a second. I checked many other channels last night and everything was OK. Would switch back to Dan in Real Life and it would start blacking out within a couple of minutes, Sound OK.
 
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