I come home today and discover that the power had gone out at some point. I reset the clocks etc. Soon after I see that the blue power and orange record lights on my DTV DVR are blinking. I try pressing the power button, but nothing happens. I go behind the E. Ctr and unplug the thing, wait a few seconds and plug it back in - no effect, still blinky. I press the little red reset button - no effect, still blinky.
When I turn it on it says Weak or No Signal.
So I call up DTV and wait about 10 minutes to talk to someone. I tell her what happened and what I've already tried. She then basically asks me to do it all over again (
) which I do - no effect. She asks if I have the input from the TV set correctly (as opposed to DVD or video game). I say yes. She says, "How do you know?" :icon_dumm I manage to convince her that I do know.
She says, OK, we'll ship you a new one, but you must cover S&H of $20.
Questions:
When I turn it on it says Weak or No Signal.
So I call up DTV and wait about 10 minutes to talk to someone. I tell her what happened and what I've already tried. She then basically asks me to do it all over again (
) which I do - no effect. She asks if I have the input from the TV set correctly (as opposed to DVD or video game). I say yes. She says, "How do you know?" :icon_dumm I manage to convince her that I do know.She says, OK, we'll ship you a new one, but you must cover S&H of $20.
Questions:
- Anyone have any suggestions to resolve this?
- If I do get a new box, where are my saved programs? On the box or on the card? Translation: will I lose them?
