I'm sorry but I disagree I've had about four problems with this new hopper. I feel like I am a beta tester . In my opinion they should've done a lot more work before they released this system. And good luck chatting with technical help on dish online because they give you very generic answers. Usually a software update may be coming soon."domingos35" said:This is a new system so we need to give them time to work out the kinks and stop *****ing about everything.