[Kichigai]

I am thinking of dropping D* for their competition Dish Network but I am on a 2 contract with about a year left and I have a few questions.

How much will it cost me to break the service contract?

Will I have to send back my standard receiver and R15?

If I have to send them back, would it be best to send them "signature required" and receipt upon delivery?

Thanks....

 

[Pink Fairy]

I believe it is $12.50 for each month not completed.

And if the receivers are leased, then yes, D* will want them back, or there are fees if you don't.

As for returning the equipment with signature required...I really do not know. I had no issues when I had to return a DVR.

Hope that helped some.

 

[Kichigai]

And if the receivers are leased, then yes, D* will want them back, or there are fees if you don't.

There lies my issue. I received my standard receiver before contracts and I think it is mine to keep. However, I paid $100 for the R15 and I am not sure it is leased or I paid for it.

How can I tell?

 

[Pink Fairy]

The $99 is the 'upgrade fee' for a new DVR unit. If it was bought after March of this year I believe, all unit's are leased - unless purchashed from a friend, online, etc (without the access card or with an old one from a previous account).

I can definately understand the frustration at paying $100 for a box that you have to return if you leave D*, I would not be happy about it either. I got mine recently replaced, so now mine is leased as well, not exactly my cup of tea.

I have never talked to retention before either, you never know with what csr you get, what offer they will give you.

Why exactly are you wanting to leave? Out of curiousity.

 

[Kichigai]

I am kicking around ending service due to the lack of HD channels. I am going to purchase a new TV in March and if D* doesn't have more HD channels I think I am going to move on to Dish.

 

[Newshawk]

As far as sending the receivers back, if they are leased, D* will send you recovery kits for each receiver. The airbils for these kits have your RMA (return material authorization) on them. you should keep a copy of the airbill for your records so you can track and confirm the receivers made it to D* receiving warehouse in Memphis.

If you've been with D* this long, hjowever, why don;t you wait a few months more to see what pans out when they get their two other satellites in orbit next year. If the HD offering is still not to your liking, you can then leave and it won't cost you as much as it will in March.

 

[Pink Fairy]

What Newshawk said I am waiting myself before even getting a high definition tv

 

[Tom Robertson]

If you watch any primetime on the big 4+ networks, and are likely to be within range of the towers for OTA, get the TV NOW! I tossed a medium sized outdoor antenna in my attic (as close to the towers as I could put it) and I love the picture! That should cover you until D* has the new channels turned up.

Hoping everyone has a great New Year,
Tom

 

[Kichigai]

It is not the problem that I don't get the local HD channel. I live in the DFW area and were one of the first launches. My big problem is the lack of national HD channels like HGTV HD and FOOD Network HD. Also, I have noticed that Mark Cuban has more of his HDNet stuff on Dish then D*. I also leaning into supporting the local boy that does good.

Oh and Okie, "BOOMER SOONER"

I am a former Sooner myself.:lol:

 

[Pink Fairy]

Heh, you can always tell if someone was either from Oklahoma at one point, or watches college football if they say that. I've been to lots of places in Texas - and the US - but I prefer my downhomey Tulsa...that feels like it is becoming a tourist city with all the new casinos and the stadium they are building for some NFL team.

I'll just move back to my home town of Henryetta - with my 4 great danes and myriad of other animals

Eventually.

 

[boba]

Heh, you can always tell if someone was either from Oklahoma at one point, or watches college football if they say that. I've been to lots of places in Texas - and the US - but I prefer my downhomey Tulsa...that feels like it is becoming a tourist city with all the new casinos and the stadium they are building for some NFL team.

I'll just move back to my home town of Henryetta - with my 4 great danes and myriad of other animals

Eventually.

Wasn't that also Troy boys hometown?

 

[Pink Fairy]

It was certainly was! And Jim Shoulders as well - and I do not even watch football!