[Johnnie5000]

It's true. I'm a senior tech for Bruister.

It was just announced during a conference call to all the local managers this morning. This will affect 22 Southeast markets. I'll have more news on it as I get it. We're supposed to receive some sort of packet via Fedex announcing it tomorrow. All I really know so far is the hundreds of techs employed by Bruister and now working for DirecTv directly and probably going to lose all of our stock options and benefits.

Gotta love corporate greed.

 

[TigersFanJJ]

I posted it earlier here.

 

[Johnnie5000]

Didn't see it. My bad. Sucks either way for installers.

 

[TigersFanJJ]

I probably should have posted it here in the general forum.

I hope it will make things a little better but we'll see. Pray for sun but prepare for rain.

 

[Teronzhul]

Crap. Well, Bruister sucked anyway. Can it get worse? (yeah, probably it can)

 

[igator99]

Crap. Well, Bruister sucked anyway. Can it get worse? (yeah, probably it can)

It's hard for me to feel sorry for them. Liars and cutthroats is their rep here in Southeast Louisiana. Real scum buckets. Service with a frown and attitude will get you no place fast.

 

[Jon J]

Bruister techs installed my Slimline and HR20 and later an HR21. Both were extremely professional and did superior jobs.

I have only good things to say about Bruister.

 

[MIAMI1683]

Glad to see D* is getting thier install dept. under control. Isn't that the second or third one this year? It will be better for everyone. Now the installers will be employed by D*

 

[Jeremy W]

Now the installers will be employed by D*

And that means that DirecTV won't be able to pass the buck for botched installs anymore. Hopefully they're ready for that.

 

[kevinwmsn]

The biggest problems I have had is the missed appointments and running way behind.

 

[RunnerFL]

How long before they buy Mastec?

 

[thespaceghost]

How long before they buy Mastec?

Mastec is one of the better (note: better, not good) HSP's. The problem with mastec of course is all the inhouse BS. Not sure if they will be bought out, as being a HSP is not the only thing they have their hands into.

 

[MudMover]

Bruister's installed my slimline..and I didn't have any issue with the service I got. I hope you guys that work at Bruisters get all the benefits and everything else you deserve from this merger.....Good luck.

 

[RunnerFL]

Mastec is one of the better (note: better, not good) HSP's. The problem with mastec of course is all the inhouse BS. Not sure if they will be bought out, as being a HSP is not the only thing they have their hands into.

If Mastec is "one of the better" ones then I really and truly feel sorry for those with different installers. Mastec sucks!

 

[techrep]

Crap, now they probably won't just hand me my stuff, get my signiture, and leave.

 

[ChrisPC]

They did a decent install for me. I did get one of the first 5-LNB systems, so they sent their best tech out.

BTW, they started out as a Primestar installer, back when D* had a 3 month waiting list and cost $800. Primestar was leased and could get installed in a couple of weeks, so Primestar (and Bruister) was making a killing here in the South.

I worked for them for about a month, right after D* bought Primestar. It was a joke; I was driving 200+ miles a day. Thankfully, gas was still $1 a gallon. They didn't pay me the first week and a half, calling it "training". Everyone who worked there pirated D*. Three weeks later, they made up something to fire me.

Good riddance!

 

[pstr8ahead]

The HSP has little to do with your installation experience. You have a few good techs out there...and the rest...well...just hope you get a good one.

D* has allowed the HSP model to get worse and worse for far too long and it looks like they are finally focusing on what matters.

 

[igator99]

They did a decent install for me. I did get one of the first 5-LNB systems, so they sent their best tech out.

BTW, they started out as a Primestar installer, back when D* had a 3 month waiting list and cost $800. Primestar was leased and could get installed in a couple of weeks, so Primestar (and Bruister) was making a killing here in the South.

I worked for them for about a month, right after D* bought Primestar. It was a joke; I was driving 200+ miles a day. Thankfully, gas was still $1 a gallon. They didn't pay me the first week and a half, calling it "training". Everyone who worked there pirated D*. Three weeks later, they made up something to fire me.

Good riddance!

I don't blame the people except for one that lied to me. Then again if it was a losing job for him I guess I don't blame him. In Southeast Louisiana if it wasn't easy they booked it. Even if it was there are horror stories about installs causing great damage to homes.:nono:

 

[bigboyman2]

Bruister actually did my friends install (mine too, but nothing major to report on my install). The tech was out there for a good 4 hours. My friend wasn't able to get a signal. The only place the dish could go, there were trees, and very low signal strength (Slimline dish, too). After 4 hours, the tech said "You know what, I will get you a signal.". 20 minutes later, he was getting mis 90's on just about everything, lowest dipping to about 85. My friend was extremely pleased. I dunno what he did, but he did it well

 

[drx792]

If Mastec is "one of the better" ones then I really and truly feel sorry for those with different installers. Mastec sucks!

I've always liked Mastec, they've always been top notch when aligning a dish for me so I've never had any signal problems(aside from a AT9 LNB going bad). I usually get along well with their installers, aside from one that refused to give me my WB616(had to call D* to have them talk to Mastec for me) and then when he hooked it up he only used one screw and didnt re-hook up my ground wire.
I called D* again and they sent out a guy to re do it.

After i got my Slimline to replace my AT9 Mastec sent a guy out to double check the install a week later and that guy put all water proof caps on the Coax ports on my dish and multiswitch and then took the plastic caps off the unused ports and put terminators on them. So I'm generally pleased.