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I suspect it might be something about your phone lines either inside or to the house since both units aren't working. Not that I think your phone setup is "wrong", just that for some reason the HR20 might not work with it now.

You might try logging the issue with D* and wait for the next software release or two, unless they want to replace the units now.

Good luck,
Tom
 

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Earl Bonovich said:
Hmm... I'll have to consider that after the next software release.
A hint! Is that a hint?! :)

Cheers,
Tom
 
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