[Tom Robertson]

I suspect it might be something about your phone lines either inside or to the house since both units aren't working. Not that I think your phone setup is "wrong", just that for some reason the HR20 might not work with it now.

You might try logging the issue with D* and wait for the next software release or two, unless they want to replace the units now.

Good luck,
Tom

 

[Tom Robertson]

Hmm... I'll have to consider that after the next software release.

A hint! Is that a hint?!

Cheers,
Tom