Hmmm. It sounds like you have a "crappy" line setup and it works just fine. In my case, I have 100% Cat-5 wiring going through a CAT-5 voice block. I, too, have DSL but it comes into the house via a whole-house filter. I have tried to plug directly into the data jack outside, but I haven't tried with an individual DSL filter attached. My DSL connection is > 5Mb/s download, so I'm relatively close to the Central Office. Makes me wonder if the voltage is just too high on the phone line for the HR20 to properly interpret the Caller ID information.mtnagel said:And here's my setup.
I have these clamp-on things that I used on the line in my basement to add the phone line for satellite. They then go to phone line and a box. After the box is a DSL filter and then a splitter. One line goes to the HR20 and one to the R10. Definitely doesn't seem like the ideal setup, but it's worked for Tivo and no caller id on the HR20.
I have DSL in our spare bedroom so the DSL modem is hooked up to the phone line in there.
I then have a Panasonic 5.8 GHz phone attached to another phone line.
Maybe if we post our detailed setup, we can see some trends from the ones that don't work and the ones that do.
And just to reiterate, mine has worked 99% of the time in the 2.5 months I've had it.
Hey! I never said "crappy", but "not ideal"! At least mine worksbrott said:Hmmm. It sounds like you have a "crappy" line setup and it works just fine. In my case, I have 100% Cat-5 wiring going through a CAT-5 voice block. I, too, have DSL but it comes into the house via a whole-house filter. I have tried to plug directly into the data jack outside, but I haven't tried with an individual DSL filter attached. My DSL connection is > 5Mb/s download, so I'm relatively close to the Central Office. Makes me wonder if the voltage is just too high on the phone line for the HR20 to properly interpret the Caller ID information.
That is a good point. I guess for people that upgraded from another receiver that had a working caller ID, the only difference would be the receiver, so does that narrow it done to the HR20?sansabar said:My caller ID ALWAYS worked on the H10. The only change in my "lines" is the upgrade to the HR20. That's why I don't think it's a line voltage/DSL issue. And if it is, shouldn't it have been considered in the software patches?
twiggm said:I've always gotten the sign up for caller id during the call message and nothing else.
More details on how it's hooked up, DSL filters, splitters, etc. would be nice.Mixer said:Mine works.
Ha, Ha. I meant "crappy" in the nicest way ... :lol:mtnagel said:Hey! I never said "crappy", but "not ideal"! At least mine works
Mine worked prior to 0x10b. With 0x10b, stopped working until I did the RBR . now it works as before.sansabar said:The Caller ID feature that many have been having trouble with has been a problem with me as well. Of course, D** only offers advice to check that I actually have Caller ID. Believe it or not, I didn't cancel it in the 10 minutes it took me to switch out the H-10 for the HR-20, but thanks for asking D**. Brilliant!
Well, the Caller ID feature has started working intermittantly. It either shows that a call is coming in and the number (hooray -but rare), it shows nothing at all (becoming more common), it instructs me to sign up for caller id during the call, or it instructs me to sign up after the call has stopped. For the longest time I only got the "sign up for caller ID" screen after the switch to the HR-20.
Maybe things are shaking up and getting fixed or is this a new bug?
Mine worked fine before the current release (obtained from "Santa"), but now it doesn't work. I have tried RBR many times with no success. It still tells me that I need to subscribe to Caller ID, which I do.azarby said:Mine worked prior to 0x10b. With 0x10b, stopped working until I did the RBR . now it works as before.
