calling NAS for parts

1943 Views 17 Replies 8 Participants Last post by seadan, Oct 14, 2008

sattec

Discussion Starter · Sep 2, 2008

what a joke.

1 - 18 of 18 Posts

AntAltMike

· #2 · Sep 2, 2008

When you call NAS, you can speak to Igor, Boris or Ivan, and it won't matter which one because you won't understand any of them.

On the other hand, when you call EmitorB, the company that makes SatLook, you can speak to Hans, Lars or Sven. You won't understand what they are saying, either, but it's cooler than talking to Boris Badenov and Fearless Leader.

sattec

Discussion Starter · #3 · Sep 2, 2008

hell, I never got 'em to answer the phone plus the e-mail addy for "sales" comes back not found....I told Abram this was a problem three years ago.

AntAltMike

· #4 · Sep 2, 2008

I spoke to two of them last week, when I inquired about the 9501 diplexer. One of them said, "vacation". That was the only word I understood. It was in an answer to my question regarding why NACE had the part listed as being on back order.

No one who I get to talk to at NACE is familiar with any of the product lines I buy from them, including NAS. The last person I spoke to at NACE didn't even know what QAM and 8VSB were. Have you called PDI? Even though they have turned over some sales and technical personnel, the last time I called them, whomever I talked to was familiar with the NAS products.

sattec

Discussion Starter · #5 · Sep 2, 2008

I'm on the "bad boy" list at PDI.

(

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doctor j

· #6 · Sep 2, 2008

What parts are you looking for??

Doctor j

sattec

Discussion Starter · #7 · Sep 2, 2008

hey doc j, some lmx 2's and 42's would be nice, a few of the single tuner subscriber units would help out. I bought some at Pace today but if you have any you can get rid of cheap...cool.

doctor j

· #8 · Sep 2, 2008

I was going to say that pace was probably the cheapest.

This is a new source i just found. Don't know anything about them but prices not too bad.

http://www.swidendist.com/cat-Stacking_Equipment-167-2.aspx

I still am using my MFH-1 system for some TIVO units but will probable shut the MFH-1 system down when MPEG-2 HD's are turned off.
Its a bummer that the units get burned out . Has to be a design flaw in the original wiring. I don't have very long runns but don't use power on the subscriber units, blocking voltage back from them has to help.

good luck.

Doctor j

sattec

Discussion Starter · #9 · Sep 2, 2008

doctor j said:
I don't have very long runns but don't use power on the subscriber units, blocking voltage back from them has to help.

Doctor j

your subscriber units get power from the receiver or they won't work, I'm gonna block power from the sub unit, back, to the lmx2 outputs, the lmx 2 can get power from the trunkline so it should all work.

doctor j

· #10 · Sep 3, 2008

The subscriber units have 20 v power inputs "for long runs from master unit". I don't use those was what i was trying to say. I agree they get power from the receivers.

Doctor j

sattec

Discussion Starter · #11 · Sep 3, 2008

ok, I blocked the power from the rx to the output of the lmx-2, it worked fine.

woodybeetle

· #12 · Sep 3, 2008

AntAltMike said:
I spoke to two of them last week, when I inquired about the 9501 diplexer. One of them said, "vacation". That was the only word I understood. It was in an answer to my question regarding why NACE had the part listed as being on back order.

No one who I get to talk to at NACE is familiar with any of the product lines I buy from them, including NAS. The last person I spoke to at NACE didn't even know what QAM and 8VSB were. Have you called PDI? Even though they have turned over some sales and technical personnel, the last time I called them, whomever I talked to was familiar with the NAS products.

When calling NACE ask for Andrew Ozer. He knows what is going on, I give him a constant run for his money and he pulls mthrough every time.

Slowhand

· #13 · Sep 5, 2008

woodybeetle said:
When calling NACE ask for Andrew Ozer. He knows what is going on, I give him a constant run for his money and he pulls mthrough every time.

My guy at NACE is Stuart Lindsay. He is very knowledgeable and has came through for me many times.

Slowhand

odorcide

· #14 · Sep 24, 2008

AntAltMike said:
When you call NAS, you can speak to Igor, Boris or Ivan, and it won't matter which one because you won't understand any of them.

On the other hand, when you call EmitorB, the company that makes SatLook, you can speak to Hans, Lars or Sven. You won't understand what they are saying, either, but it's cooler than talking to Boris Badenov and Fearless Leader.

:lol: I had to call once to get a soft copy of the PFA-6600 manual emailed to me, boy that was fun.

yogi

· #15 · Oct 8, 2008

sattec said:
hey doc j, some lmx 2's and 42's would be nice, a few of the single tuner subscriber units would help out. I bought some at Pace today but if you have any you can get rid of cheap...cool.

I have some MFH-1 parts if you still need some.

sattec

Discussion Starter · #16 · Oct 8, 2008

yogi said:
I have some MFH-1 parts if you still need some.

what do you have and is it new or used, do you know the parts are good ?

yogi

· #17 · Oct 9, 2008

sattec said:
what do you have and is it new or used, do you know the parts are good ?

LMX- 2,4,& 8 new & used
Sub Units singles, Duals, & Quads new & used
A couple used Controllers
yes, there good

seadan

· #18 · Oct 14, 2008

sattec said:
what do you have and is it new or used, do you know the parts are good ?

I've got some MFH-1 equipment if you need it as well:

http://www.dbstalk.com/showthread.php?t=140224

All used, but taken from a working install.

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