All I can tell you is that I too just received a HR21 gratis and am about to activate now. When I called three days ago to get the 2 BBC's I asked about getting the AM21 an he told me it woulldn't allow him to do it because I did not yet have the HR21 on my account. He said after I activate it to call back and he would put it in the notes on my account that I am to recieve it at no charge. We will see Monday when I call them.SParker said: